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Equifax Workforce Solutions Planned Maintenance - 9/05/2015

On  Saturday, September 5th, 2015, Equifax Workforce Solutions will be performing System Maintenance.  Applications may experience temporary service interruptions while the system maintenance is being performed.  Please note the times for the applications listed below.

The following applications may be temporarily impacted between 6:00pm until 2:00am central time:

• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder
• Reemployment Services
• Tax Credits & Incentives Online Screening
• Tax Credits & Incentives IVR Screening
• Tax Credits & Incentives IVR Call Center Support
• Tax Credits & Incentives Web Manager/Client Website Reporting
• Tax Credits & Incentives Web Manager/Hiring Manager  
• Documentum
• ePort
• eID
• Enterprise Faxing
• File Transmission
• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads into Tax Software
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• OPAC Government Direct
• Automatic Batching and Faxing of Orders (Government Direct)
• Automatic Download of Tax Transcripts from the IRS (Government Direct)
 

The following applications may be temporarily impacted between 10:00pm until 2:00am central time:

• Single Signon

• I-9 Management (Web & IVR)

• Onboarding Services (Web & IVR)


We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

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