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As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, November 5th, 2016.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 6:00am Sunday Central time:

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to  http://status.equifaxworkforce.com   for other scheduled
maintenance

On Saturday, October 22nd, 2016, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 7am until 5pm Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, October 18th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 10 pm until midnight Central Time:

 

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, October 18th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

 

  • Batch and Integrated Verifications of Employment and Income
  • Employment & Income Verifications (Web & IVR) 
  • Research Verifications
  • OPAC Government Direct
  • Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
  • The Work Number Employee Application
  • The Work Number Employer web Manager Application
  • Social Services Verifications (Web & IVR)
  • Credit Card Processing (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Please be advised that Equifax’s IRS Income Verification Services is migrating datacenters to Equifax facilities in St. Louis, Missouri and Alpharetta, Georgia.   As a result, the IRS Income Portal (4506T and SSA-89) and Integration Services will be unavailable from Friday, September 30, 2016 at 9:30 PM CST to 8:00 AM CST on Sunday, October 2, 2016 .   This includes access to place, retrieve, or view orders.

During the scheduled downtime, order placement requests should be suspended and submitted after 8:00 AM on October 2.  No additional client impact is anticipated, and we apologize for any inconvenience this downtime may cause.

Please contact Customer Service at 888-749-4411 or VerifierCustomerService@equifax.com with any questions or concerns.  Customer Service Agents are available weekdays from 7:00 AM to 7:00 PM CST.

Equifax is committed to delivering best in class solutions. Migration to Equifax’s datacenter locations ensures our capabilities and capacity will continue to meet the performance and reliability needs of our clients

Thank you,

Equifax Workforce Solutions Operations Team

From 8:40AM on September 26th until 1:36PM on September 27th, B2B users may have experienced connection issues.  We apologize for any disruption this may have caused.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

There was an impairment to the E-Verify Network from Friday, September 23 rd until Monday September 26 th.  During this time, new cases and case updates were placed in a holding queue until the network issue was resolved.  The DHS E-Verify Support team has restored service and we can confirm E-Verify systems are functioning as designed.  For customers concerned about verification cases exceeding the allotted 72 hour window,  please note incident number INC0299188.   

 

On September 27th 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to  http://status.equifaxworkforce.com  for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On September 20th 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to  http://status.equifaxworkforce.com  for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, September 6th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to  http://status.equifaxworkforce.com  for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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