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On May 15th, 2018 we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints:




Lower Environments:




This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.


Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:


DigiCert_Global_Root_CA (Root)

Valid to: November 09, 2031

Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A


DigiCert_SHA2_Secure_ServerCA (Intermediate)

Valid to: March 08, 2023

Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91


If you do not have these certificates installed you can download them from the DigiCert, Inc. website


Or contact your EWS Account Manager and request the DigiCert SSL Root Chain.



EWS Application Support

Compliance Center is requiring an upgrade to TLS 1.1 or higher by August 15, 2017 in order to align with industry best practices for security and data integrity. On that date we will begin disabling TLS 1.0.

Any Compliance Center clients not already TLS 1.1 compliant, should take required actions prior to this date in order to prevent disruption to your production instance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146