To maintain our high standards of performance, security, and reliability at Equifax Workforce Solutions, we will be conducting necessary overnight maintenance work. This window has been chosen during off-peak hours to minimize any impact on your operations.
Maintenance Schedule & Duration

• Start Time: Beginning Friday, August 14, 2026, at 9:00 p.m. CST / 10:00 p.m. EST
• Expected Duration: Up to 24 hours

Affected Services
Temporary service interruptions will affect the following applications during the specified time frame:

• I-9 Management: All associated services will be unavailable.
• Compliance Center: Includes all functionalities and services accessed through this platform.

Operational Impact
Please note that clients will not be able to screen or onboard new hires while maintenance is underway. Furthermore, new employees will be unable to access, start, or submit any new hire documentation. We strongly advise all users to avoid filling out new Forms I-9 or completing new hire packets during this downtime.
IP Safelisting Requirements
If your organization relies on IP allowlisting or safelisting to control inbound data traffic, 
specific actions will be required on your part.
If you have any questions or require support regarding these maintenance activities, please get in touch with the Workforce Solutions Support Team (WSS) at Workforcesolutionssupport@Equifax.Com.

At Equifax Workforce Solutions, we are committed to help clients succeed. As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Friday July31, 2026 from 9PM CT - 12AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. These maintenance activities will result in service interruptions for the following applications during this time:

• I-9 Management (all services)

• Compliance Center (including all services accessed through Compliance Center)

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance time frame, and new hires will be unable to start or complete new hire documents.

If you have any questions regarding maintenance activities ,please contact WSS (Workforce Solutions Support Team) at Workforcesolutionssupport@Equifax.Com

At Equifax Workforce Solutions, we are committed to help clients succeed. As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Friday July17, 2026 from 9PM CT - 12AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. These maintenance activities will result in service interruptions for the following applications during this time:

• I-9 Management (all services)

• Compliance Center (including all services accessed through Compliance Center)

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance time frame, and new hires will be unable to start or complete new hire documents.

If you have any questions regarding maintenance activities ,please contact WSS (Workforce Solutions Support Team) at Workforcesolutionssupport@Equifax.Com

At Equifax Workforce Solutions, we are committed to help clients succeed. As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Thursday June 25, 2026 from 9PM CT - 12AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. These maintenance activities will result in service interruptions for the following applications during this time:

• I-9 Management (all services)

• Compliance Center (including all services accessed through Compliance Center)

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance time frame, and new hires will be unable to start or complete new hire documents.

If you have any questions regarding maintenance activities ,please contact WSS (Workforce Solutions Support Team) at Workforcesolutionssupport@Equifax.Com

Equifax TLS Certificate Authority Renewal Notification 

Date of Notification: 6/11/2026
 

Platforms Impacted: TLS Certificate Authority (CA) Renewal 
 

What will happen:

Equifax is changing the TLS Certificate Authority (CA) used by the Equifax API Platform. This update is necessary to maintain the security and reliability of your connection to Equifax APIs.

Why Is This Change Happening:

Our certificate provider, Sectigo, has updated their root and Intermediate Certificate Authority (CA). As a result, certificates must be verified using the new CA

Current CA:

Common Name (CN) Sectigo RSA Organization Validation Secure Server CA
 

New CA:

Common Name (CN) Sectigo Public Server Authentication CA OV R36
 

Who Is Impacted:  All businesses using Equifax APIs.
 

When Will This Change Occur: -

Timeline: You must take action before the applicable Certificate Renewal Date(s) listed below

What Action Is Required:

To prevent service interruption, you must download and install the new Certificate Authority into your trust store before the certificate renewal date.
 

You can download the new CAs using the direct links below or from Sectigo's website.
 

Root CA File: Sectigo Public Server Authentication Root R46
Direct Link: https://crt.sh/?d=4256644734
 

Intermediate CA Cert OV: Sectigo Public Server Authentication OV CA R36
Direct Link: https://crt.sh/?d=4267304698
 

Sectigo's Certificates Page: https://www.sectigo.com/knowledge-base/detail/sectigo-new-rsa-and-ecc-root-intermediate-certificates-2025
 

 Important:  Do not remove the existing Certificate  Authority. Your trust store must contain both the old and new CAs.
 

Questions:

If you have questions or require assistance with the CA installation process, please contact the API support team at  api.support@equifax.com. 

Thank you for your support,

Equifax Workforce Solutions

At Equifax Workforce Solutions, we are committed to help clients succeed. As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Thursday May 28, 2026 from 9PM CT - 12AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. These maintenance activities will result in service interruptions for the following applications during this time:

• I-9 Management (all services)

• Compliance Center (including all services accessed through Compliance Center)

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance time frame, and new hires will be unable to start or complete new hire documents.

If you have any questions regarding maintenance activities ,please contact WSS (Workforce Solutions Support Team) at Workforcesolutionssupport@Equifax.Com

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, May 16th, 2026 from 10 PM CT until 8 AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect

At Equifax Workforce Solutions, we are committed to help clients succeed. As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Thursday April 23, 2026 from 9PM CT - 12AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. These maintenance activities will result in service interruptions for the following applications during this time:

• I-9 Management (all services)

• Compliance Center (including all services accessed through Compliance Center)

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance time frame, and new hires will be unable to start or complete new hire documents.

If you have any questions regarding maintenance activities ,please contact WSS (Workforce Solutions Support Team) at Workforcesolutionssupport@Equifax.Com

At Equifax Workforce Solutions, we are committed to help clients succeed. As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Thursday March 26, 2026 from 9PM CT - 12AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. These maintenance activities will result in service interruptions for the following applications during this time:

• I-9 Management (all services)

• Compliance Center (including all services accessed through Compliance Center)

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance time frame, and new hires will be unable to start or complete new hire documents.

If you have any questions regarding maintenance activities ,please contact WSS (Workforce Solutions Support Team) at Workforcesolutionssupport@Equifax.Com

At Equifax Workforce Solutions, we are committed to help clients succeed. As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Thursday March 19, 2026 from 9PM CT - 1AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. These maintenance activities will result in service interruptions for the following applications during this time:

• Compliance Center (including all services accessed through Compliance Center)

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance time frame, and new hires will be unable to start or complete new hire documents.

If you have any questions regarding maintenance activities ,please contact WSS (Workforce Solutions Support Team) at Workforcesolutionssupport@Equifax.Com