Equifax Workforce Solutions is currently performing maintenance on The Work Number. Users may experience service interruptions throughout the day. We apologize for any inconvenience this may cause.
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On May 15th, 2018 we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints:
Production:
btwob2.talx.com
ofx2.talx.com
ofx3.talx.com
ofx4.talx.com
Lower Environments:
test.btwob.talx.com
test.ofx.talx.com
test.ofx2.talx.com
test.ofx4.talx.com
Development
qa2.btwob.talx.com
qa2.btwob2.talx.com
qa2.ofx.talx.com
qa2.ofx2.talx.com
qa2.ofx3.talx.com
qa2.ofx4.talx.com
qa1.btwob.talx.com
qa1.ofx.talx.com
qa1.ofx2.talx.com
qa1.ofx3.talx.com
qa1.ofx4.talx.com
This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.
Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:
DigiCert_Global_Root_CA (Root)
Valid to: November 09, 2031
Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A
DigiCert_SHA2_Secure_ServerCA (Intermediate)
Valid to: March 08, 2023
Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91
If you do not have these certificates installed you can download them from the DigiCert, Inc. website
https://www.digicert.com/CACerts/DigiCertGlobalRootCA.crt
https://www.digicert.com/CACerts/DigiCertSHA2SecureServerCA.crt
Or contact your EWS Account Manager and request the DigiCert SSL Root Chain.
Regards,
EWS Application Support
application engineers
- April 16, 2018
| scheduled maintenance
| service impairment
| workforce solutions service centers
We are currently investigating a technical issue that impacts
Tax Form Management Open Financial Exchange (OFX). Users may be
experiencing intermittent issues when entering import codes. Teams are
actively working on a resolution.
application engineers
- March 28, 2018
| service impairment
We are currently investigating a technical issue that may
potentially impact Tax Form Management. An update will be posted as
more information becomes available.
application engineers
- March 23, 2018
| service impairment
You may be experiencing intermittent issues when accessing The Work Number. Teams are actively working on a resolution.
application engineers
- March 21, 2018
| service impairment
We are currently investigating a technical issue that may potentially impact the below applications:
- Compliance Center
- I-9 Management
- Paperless Pay
- Tax Form Management
- The Work Number
Teams are actively working on a resolution.
application engineers
- March 12, 2018
| service impairment
We are currently investigating a technical issue that impacts The
Work Number application. An update will be posted as more information
becomes available.
application engineers
- February 26, 2018
| service impairment
Clients who use SAML to access Compliance Center, I-9 Management, and Tax Form Management may be experiencing issues when accessing their solutions if they have not yet installed a new Equifax encryption certificate. Please update your SAML configuration to use the new certificate.
We are currently investigating a technical issue that may potentially impact Compliance Center, I-9 Management, and Tax Form Management. An update will be posted as more information becomes available.
We are currently investigating a technical issue that may potentially impact external customers accessing The Work Number reports via ePort. An update will be posted as more information becomes available.
application engineers
- January 30, 2018
| service impairment
