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Entries with tag service impairment times .

Clients may be experiencing intermittent login issues with our Equifax Workforce Solutions web-based applications. Our teams are actively working on a resolution. In the meantime, if you experience such an issue, please try again in an hour.

We have been notified by the United States Citizenship and Immigration Services (USCIS) that the E-Verify system is currently down and their team is working to identify and resolve the issue as soon as possible. I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team. For questions, you can call the Department of Homeland Security Customer Support line at 1-888-464-4218

 

Thank you,

 

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

The production service impairment impacting the following applications has been resolved.

 

  • ACA Management Solution

  • Compliance Center (including all services accessed through Compliance Center)

  • I-9 Management (all services)

  • Tax Form Management

  • Tax Credits and Incentives(TCI) Management (all solutions, including Work Opportunity Tax Credit (WOTC) Management)

  • The Work Number (EE/ER)

  • Paperless Pay

 

Performance has returned to normal levels and teams are continuing to monitor system performance.

 

Thank you,

The technical issue regarding completion of I-9 Section 2 within the I-9 system has been resolved. Teams will continue to monitor system performance.

We have identified a technical issue in the I-9 system regarding completion of I-9 Section 2. Workforce Solutions Support is available to assist in resolving any issues encountered when completing Section 2 of the I-9. You may reach Workforce Solutions Support by calling 877-664-8778 or via email at workforcesolutionsupport@equifax.com.

We are currently investigating a technical issue regarding I-9 and Compliance Center regarding completion of I-9 Section 2.

We are currently investigating a technical issue that impacts users printing Employee Data Reports in The Work Number EE/ER. Our teams are actively working on a resolution. An update will be posted as more information becomes available.

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

We are currently investigating a technical issue that may potentially impact clients using standard and custom reporting platforms in the I-9 Management application. An update will be posted as more information becomes available.

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