Entries with tag service impairments .

Some clients may have experienced slowness  with the MYTAXFORM service until approx. 11:16 EDT
Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146
application engineers - January 11, 2017 | service impairments

Technical teams have identified and corrected the issue with reports for the following application:

 

  • The Work Number

 

We apologize for any issue this may have caused.

 

Thank you,

 

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

application engineers - December 06, 2016 | service impairments

Some clients may experience issues trying to pull or view reports related to the following applications: 

 

  •        The Work Number

 

Support teams are working to resolve this issue as quickly as possible. No ETA is available at this time.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

application engineers - December 06, 2016 | service impairments

Technical teams have identified and corrected the issue with reports for the following applications:
 
  • I9
  • ePayroll
  • HRX
  • UC
  • W2 
 
We apologize for any issue this may have caused.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146
application engineers - December 06, 2016 | service impairments

Some clients may experience issues trying to pull or view reports related to the following applications: The Work Number, I9, ePayroll, HRX, UC and W2. Support teams are working to resolve this issue as quickly as possible. No ETA is available at this time.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

application engineers - December 05, 2016 | service impairments

Some clients may have experienced intermittent login issue with the W2 and PPAY services from 10:50am until approx. 12:00 PM CST. 
Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146
application engineers - November 09, 2016 | service impairments

Equifax Workforce Solutions is currently performing Emergency Maintenance activities that will affect the following applications:

  • Onboarding Services (Web & IVR)
  • I-9 Management (Web & IVR)
  • TCI
  • UCX
  • TWN Canada
  • Datavision
  • Social Services Verifications (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

application engineers - August 24, 2016 | scheduled maintenance | outage incidents | service impairments | service impairment

Equifax Workforce Solutions clients may have experienced intermittent service issues on 5/2/2016 starting at 15:30 EDT with the following service:

 
•TWN (The Work Number) Web


 

Technical teams have identified and corrected the issue restoring services at 16:26  EDT.

 

We apologize for the inconvenience this may have caused.

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

application engineers - May 02, 2016 | service impairments

Equifax Workforce Solutions internal and external clients may have experienced intermittent service issues with the following service below on 4/26/2016 starting at 6:30 EST

TWN (The Work Number) IVR

Technical teams have identified and corrected the issue restoring services at 9:30 ET.

We apologize for the inconvenience this may cause

application engineers - April 27, 2016 | service impairments

Equifax Workforce Solutions applications have returned to full performance.

Technical teams have corrected the issue.  We apologize for the inconvenience you be may be experiencing.
 

Thank you,

Equifax Workforce Solutions Operations Team
 St. Louis, MO 63146

application engineers - February 05, 2016 | service impairments

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