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Compliance Center is requiring an upgrade to TLS 1.1 or higher by August 15, 2017 in order to align with industry best practices for security and data integrity. On that date we will begin disabling TLS 1.0.


Any Compliance Center clients not already TLS 1.1 compliant, should take required actions prior to this date in order to prevent disruption to your production instance.


Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, August 1st, 2017, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, August 5th, 2017.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 10:00am Sunday Central time:


We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On , Friday August 11th, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until midnight Central Time:
 
Unemployment Cost Management (UCM)
 
We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146
The I-9 and Compliance Center services are now returned to full service.  We appreciate your patience during this event, and we regret any inconvenience this event may have caused.
Due to technical issues, the I-9 and Compliance Center platforms are being taken offline this afternoon and will not be available between 2:30 and 3:00 pm CST today (Wednesday, July 26, 2017).  We sincerely regret the inconvenience and disruption to your business, but have made the decision to bring our platforms offline in order to most efficiently correct a recurring software issue that is impacting a subset of clients.

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, September 9th, 2017.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 6:00am Sunday Central time:

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.


Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146


On Tuesday, July 25th, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until midnight Central Time:

 

  • Batch and Alert Verifications of Employment, Income, and Social Services
  • Employment & Income Verifications (Web & IVR)
  • Manual Verifications
  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

During the month of August, as a part of ongoing security enhancements we will be implementing changes that will impact Paperless Pay, Tax Form Management, and The Work Number applications. As a result of this update, clients will no longer be able to use the Internet Explorer web browser on any PC running the Windows XP operating system to access these applications. Recent versions of Internet Explorer on operating systems newer than Windows XP will continue to operate.
 
No Longer Compatible:

  •   Operating System: Windows XP and before
  •   Internet Explorer (IE) version 8 and before

 
Compatible:

  •   Operating System: Windows Vista, 7, 8, 10
  •   Internet Explorer (IE) version 9 and after

 
The below list reflects the effective dates for each impacted solution:

  • Tax Form Management: Tuesday, August 1
  • Paperless Pay: Tuesday, August 8
  • The Work Number: Tuesday, August 15

 
Equifax believes this update will have a minimal impact on our clients. Our data shows that approximately 0.4% of those who access the applications do so using the Internet Explorer web browser on a PC running the Windows XP operating system.
We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Tuesday, July 18th, 2017, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

 

  • Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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