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On Thursday, January 3rd, 2019, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Tax Form & W-2 Management (Web & IVR).
  • W-2 Downloads through TAX Software.

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

With the partial U.S. government shutdown the E-Verify service will be interrupted. 
 
During the shutdown, the E-Verify system will not accept new cases to determine the eligibility of your employees to work in the United States.  However, our I-9 Management service will continue to maintain a record of cases to be submitted to E-Verify.  Once E-Verify is reinstated, the I-9 Management service submits applicable E-Verify cases. This means you and your team do not have to track the status of the shutdown or resubmit cases. After the E-Verify system is running again your team will need to monitor your E-Verify open cases to help ensure they are handling them in a timely manner once submitted.
 
Make sure your teams are aware of the shutdown, but that their current I-9 processes won’t need to change.  If you have questions, please contact your Account Manager or Workforce Solutions Support at 877-664-8778 or e-mail workforcesolutionssupport@equifax.com.
 

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, January 12th, 2019 from 10:00 PM CT until 8:00 AM CT. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

You may be experiencing intermittent issues with I-9 Management. Teams are actively working on a resolution. During this time, clients may experience temporary service interruptions. If you experience such an issue, please try again in twenty minutes.

You may be experiencing intermittent issues with I-9 Management Teams are actively working on a resolution.

The E-Verify system has been verified as up and communication between the I-9 System and E-Verify has returned to normal.

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

The E-Verify system has been verified as up and communication between the I-9 System and E-Verify has returned to normal.

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

We have been notified by the United States Citizenship and Immigration Services (USCIS) that the E-Verify system is currently down and their team is working to identify and resolve the issue as soon as possible. I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team. For questions, you can call the Department of Homeland Security Customer Support line at 1-888-464-4218

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

The E-Verify system has been verified as up and communication between the I-9 System and E-Verify has returned to normal.

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