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Equifax Workforce Solutions will be implementing a series of updates starting in May that will reinforce the browser compatibility standards required to access our solutions.

 

Following these updates, your users may encounter alerts or error messages with attempting to access our solutions with outdated browsers. To avoid any service interruptions, please take the time now to check your browser compatibility. For a list of browsers compatible with your solution, click here.

 

The below list reflects the initial dates when users may begin encountering error message when attempting to access our solutions from an incompatible browser. Updates to other Workforce Solutions platforms will follow throughout the summer.

 

• Paperless Pay: May 22nd

• Tax Form Management: May 22nd

• The Work Number: May 29th

We are currently investigating a technical issue that may potentially impact I-9 Management and E-Verify. An update will be posted as more information becomes available.

Equifax Workforce Solutions will be performing maintenance activities on Saturday, April 28, 2018, from 8:00 PM to 10:00 PM CT.  These maintenance activities will result in service interruptions for the following applications during this time:

 

Compliance Center (including all services accessed through Compliance Center)
 

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

We are currently investigating a technical issue that may potentially impact I-9 Management. An update will be posted as more information becomes available.

Maintenance activities on The Work Number have been completed.  All sites and services are available 

Equifax Workforce Solutions is currently performing maintenance on The Work Number. Users may experience service interruptions throughout the day. We apologize for any inconvenience this may cause.

We have been notified by the United States Citizenship and Immigration Services (USCIS) that the E-Verify system will be undergoing system enhancements from Friday, April 20 at 9 PM ET until Sunday, April 22 at 11:59 PM ET. During this timeframe, E-Verify will be unavailable.

Equifax I-9 Management users will still be able to create E-Verify cases that will be queued and automatically submitted after the USCIS maintenance window has ended.

Thank you,

 

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, April 28, 2018, from 10:00 PM to 10:00 AM CT.  These maintenance activities will result in service interruptions for the following applications during this time:

 

  • Compliance Center (including all services accessed through Compliance Center)
  • I-9 Management (all services)
  • Instant Fulfillment Platform
  • Paperless Pay
  • Rapid Reporting
  • Spectrum
  • Tax Form Management
  • Unemployment Cost Management

On May 15th, 2018 we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints:

 

Production:

btwob2.talx.com

ofx2.talx.com

ofx3.talx.com

ofx4.talx.com

 

Lower Environments:

test.btwob.talx.com

test.ofx.talx.com

test.ofx2.talx.com

test.ofx4.talx.com

 

This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.

 

Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:

 

DigiCert_Global_Root_CA (Root)

Valid to: November 09, 2031

Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A

 

DigiCert_SHA2_Secure_ServerCA (Intermediate)

Valid to: March 08, 2023

Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91

 

If you do not have these certificates installed you can download them from the DigiCert, Inc. website

 

https://www.digicert.com/CACerts/DigiCertGlobalRootCA.crt

https://www.digicert.com/CACerts/DigiCertSHA2SecureServerCA.crt

 

Or the DigiCert SSL Root Chain can be requested from Workforce Solutions Support at WorkforceSolutionsSupport@Equifax.Com

 

Regards,

EWS Application Support

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