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The technical issue impacting the ACA Management Platform has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

We are currently investigating a technical issue that may potentially impact your ACA Management Platform. An update will be posted as more information becomes available.

***UPDATE: The maintenance activities scheduled for Saturday, January 27, 2018 have been postponed. We will provide an update shortly when the maintenance has been rescheduled***

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, January 27, 2018, from 10:00 PM to 10:00 AM CT. These maintenance activities will result in service interruptions for the following applications during this time:

 

  • Compliance Center (including all services accessed through Compliance Center)
  • I-9 Management (all services)
  • Instant Fulfillment Platform
  • Paperless Pay
  • Rapid Reporting
  • Spectrum
  • Tax Form Management
  • Unemployment Cost Management

 

Please plan in advance to complete or postpone any planned activity related to these applications. We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Saturday, January 27th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until 12am Central Time:

 

  • Onboarding Services

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, January 27, 2018, from 10:00 PM to 2:00 AM CT. These maintenance activities will result in service interruptions for the following applications during this time: 

•    ACA Management Essentials Solution (Essentials)
•    Affordable Care Act Management Platform (ACAMP)


Please plan in advance to complete or postpone any planned activity related to these applications. We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, January 27, 2018, from 10:00 PM to 10:00 AM CT. These maintenance activities will result in service interruptions for the following applications during this time:

 

  • Compliance Center (including all services accessed through Compliance Center)
  • I-9 Management (all services)
  • Instant Fulfillment Platform
  • Paperless Pay
  • Rapid Reporting
  • Spectrum
  • Tax Form Management
  • Unemployment Cost Management
     

Please plan in advance to complete or postpone any planned activity related to these applications. We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Equifax Workforce Solutions clients may have experienced slowness with the following services from 10:00AM to 1:41PM CST: 
 

  • Paperless Pay
  • I-9 Management (all services)
  • Unemployment Cost Management
  • Tax Form Management
  • Centers for Medicare and Medicaid Services
     

We apologize for any inconvenience this may have caused.

Equifax Workforce Solutions clients may have experienced slowness with the following service from 10:00AM to 4:30PM CST: 
 

  • The Work Number

 

We apologize for any inconvenience this may have caused.


Equifax Workforce Solutions clients may be experiencing slowness with the following services starting around 10:00AM CST:
 

  • The Work Number
  • Paperless Pay
  • I-9 Management (all services)
  • Unemployment Cost Management
  • Tax Form Management
  • Centers for Medicare and Medicaid Services
     

Support teams are working to resolve this issue as quickly as possible.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, January 27, 2018, from 10:00 PM to 10:00 AM CT. These maintenance activities will result in service interruptions for the following applications during this time:

 

  • Compliance Center (including all services accessed through Compliance Center)
  • I-9 Management (all services)
  • Instant Fulfillment Platform
  • Paperless Pay
  • Rapid Reporting
  • Spectrum
  • Tax Form Management
  • Unemployment Cost Management

 

Please plan in advance to complete or postpone any planned activity related to these applications. We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

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