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DHS’ E-Verify system is currently down.  The I-9 Management System is currently  unable to communicate with the E-Verify system.  At 7:00 AM CST, the E-Verify system became unavailable for I-9 Management to facilitate E-Verify transactions.  The E-Verify team is working to identify and resolve the issue as soon as possible.  I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team.  To find out the latest status, you can call the Department of Homeland Security at 1-800-741-5023 Option #1.

On Thursday, August 17th, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until midnight Central Time:

 

  • Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

During the month of August, as a part of ongoing security enhancements we will be implementing changes that will impact Paperless Pay, Tax Form Management, and The Work Number applications. As a result of this update, clients will no longer be able to use the Internet Explorer web browser on any PC running the Windows XP operating system to access these applications. Recent versions of Internet Explorer on operating systems newer than Windows XP will continue to operate.
 
No Longer Compatible:

  •  Operating System: Windows XP and before
  •  Internet Explorer (IE) version 8 and before

 
Compatible:

  •  Operating System: Windows Vista, 7, 8, 10
  •  Internet Explorer (IE) version 9 and after

 
The below list reflects the effective dates for each impacted solution:

  • Tax Form Management: Tuesday, August 1
  • Paperless Pay: Tuesday, August 8
  • The Work Number: Tuesday, August 15

 
Equifax believes this update will have a minimal impact on our clients. Our data shows that approximately 0.4% of those who access the applications do so using the Internet Explorer web browser on a PC running the Windows XP operating system.
We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Saturday, August 12th, 2017, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 12am until 4am Central Time:

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, September 9th, 2017.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 10:00am Sunday Central time:
We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

 

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.
 


Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

During the month of August, as a part of ongoing security enhancements we will be implementing changes that will impact Paperless Pay, Tax Form Management, and The Work Number applications. As a result of this update, clients will no longer be able to use the Internet Explorer web browser on any PC running the Windows XP operating system to access these applications. Recent versions of Internet Explorer on operating systems newer than Windows XP will continue to operate.
 
No Longer Compatible:

  •   Operating System: Windows XP and before
  •   Internet Explorer (IE) version 8 and before

 
Compatible:

  •   Operating System: Windows Vista, 7, 8, 10
  •   Internet Explorer (IE) version 9 and after

 
The below list reflects the effective dates for each impacted solution:

  • Tax Form Management: Tuesday, August 1
  • Paperless Pay: Tuesday, August 8
  • The Work Number: Tuesday, August 15

 
Equifax believes this update will have a minimal impact on our clients. Our data shows that approximately 0.4% of those who access the applications do so using the Internet Explorer web browser on a PC running the Windows XP operating system.
We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Friday, August 4th, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 11pm until 3am Central Time:

 

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)


  
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, August 15th, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions  from 8 pm until midnight Central Time:

 

  • Secure File Transfer Protocol (SFTP

  
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Wednesday, August 2nd, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions  from 8 pm until midnight Central Time:
 

  • Unemployment Cost Management (UCM)

 
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

Compliance Center is requiring an upgrade to TLS 1.1 or higher by August 15, 2017 in order to align with industry best practices for security and data integrity. On that date we will begin disabling TLS 1.0.


Any Compliance Center clients not already TLS 1.1 compliant, should take required actions prior to this date in order to prevent disruption to your production instance.


Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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