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On Tuesday, November 29th, 2016, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until midnight Central Time:

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.



Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

As part of our ongoing commitment to performance, reliability, and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, November 19th, 2016.   The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.   As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again a few minutes later.   Maintenance is set to occur between 10:00 pm Central time Saturday and 10:00 am Central time Sunday.

 

We apologize for any inconvenience this may cause.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Tuesday, November 15th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 10 pm until midnight Central Time:

  • Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may have experienced intermittent login issue with the W2 and PPAY services from 10:50am until approx. 12:00 PM CST. 
Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, November 8th, 2016, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:
 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, November 5th, 2016.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 6:00am Sunday Central time:

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to  http://status.equifaxworkforce.com   for other scheduled
maintenance

On Saturday, October 22nd, 2016, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 7am until 5pm Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, October 18th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 10 pm until midnight Central Time:

 

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, October 18th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

 

  • Batch and Integrated Verifications of Employment and Income
  • Employment & Income Verifications (Web & IVR) 
  • Research Verifications
  • OPAC Government Direct
  • Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
  • The Work Number Employee Application
  • The Work Number Employer web Manager Application
  • Social Services Verifications (Web & IVR)
  • Credit Card Processing (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Please be advised that Equifax’s IRS Income Verification Services is migrating datacenters to Equifax facilities in St. Louis, Missouri and Alpharetta, Georgia.   As a result, the IRS Income Portal (4506T and SSA-89) and Integration Services will be unavailable from Friday, September 30, 2016 at 9:30 PM CST to 8:00 AM CST on Sunday, October 2, 2016 .   This includes access to place, retrieve, or view orders.

During the scheduled downtime, order placement requests should be suspended and submitted after 8:00 AM on October 2.  No additional client impact is anticipated, and we apologize for any inconvenience this downtime may cause.

Please contact Customer Service at 888-749-4411 or VerifierCustomerService@equifax.com with any questions or concerns.  Customer Service Agents are available weekdays from 7:00 AM to 7:00 PM CST.

Equifax is committed to delivering best in class solutions. Migration to Equifax’s datacenter locations ensures our capabilities and capacity will continue to meet the performance and reliability needs of our clients

Thank you,

Equifax Workforce Solutions Operations Team

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