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Equifax Workforce Solutions will be performing maintenance activities that will result in service interruptions for all clients using the ACA Management Essentials Solution (Essentials) and Affordable Care Act Management Platform (ACAMP) during the following dates and times: 

•    Saturday, February 17, 2018 from 5:00 PM to 9:00 PM CT
•    Saturday, March 17, 2018 from 5:00 PM to 9:00 PM CT

Please plan in advance to complete or postpone any planned activity related to this application. We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Equifax Workforce Solutions clients may  be experiencing issues with the following services:
 

  • Spectrum

 

Support teams are working to resolve this issue as quickly as possible.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may have experienced issues when trying to complete Section 2 of the enrollment process in the HireXpress application until approx 9:35PM CST.  Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Monday, January 8th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 9 pm until 10pm Central Time:

 

  • I-9 Management
  • Onboarding Services

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

As of 2:00 PM CST:

Teams continue to investigate and some clients may still experience issues trying to complete Section 2 of the enrollment process related to the following application:

 

  1. HireXpress

 

Support teams are working to resolve this issue as quickly as possible.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, January 9th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until 12am Central Time:

 

  • Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, January 13th, 2018.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 6:00am Sunday Central time:

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Some clients may experience issues trying to complete Section 2 of the enrollment process related to the following application:

 

  1. HireXpress

 

Support teams are working to resolve this issue as quickly as possible.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

 

As you may be aware, this morning Workforce Solutions began experiencing system issues across multiple solutions. We sincerely regret the confusion and inconvenience this has caused.  Below is an update on system status as of 2 pm CST today:

• The login challenges have been resolved across all applications
• Tax Form Management is online
• All issues with image access within our application have been resolved
• Service has been restored to I-9 and Compliance Center


Again, we thank you for your patience as we worked on resolving the issues today.

As of 1pm CST:

  • The login challenges have been resolved across all applications

  • Tax Form Management remains offline while we complete remediation work

  • All issues with image access within our application have been resolved

  • Service has been restored to I-9 and Compliance Center

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