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As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on August 20th and 21st, 2016.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 8:00am Saturday and 8:00pm Sunday Central time.
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.
 

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may have experienced slowness and intermittent login issue with the I-9 services until approx. 11:03AM CST. 
Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may be experiencing slowness and intermittent login issue with the I-9 services.  Teams are working to identify and resolve the issue as soon as possible.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, August 16th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to  http://status.equifaxworkforce.com  for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may be experiencing slowness with I-9 services.  Teams are working to identify and resolve the issue as soon as possible.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Clients were  experiencing problems when attemtping to reset PINs for the Unemployment Claims (UC) application service.

Technical teams have identified and corrected the issue restoring services at 20:23 CT on 8/1/2016

 

We apologize for the inconvenience this may have caused.

Thank you,

 

 

Clients are currently experiencing problems when attemtping to reset PINs for the Unemployment Claims (UC) application service. Support teams are engaged and investigating the issue and working to resolve the issue as quickly as possible.

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Between July 25, 2016 and July 26, 2016, Equifax Workforce Solutions clients may have experienced issues accessing Knowledge Base / help sections from I9 Management and The Work Number applications.

 

Technical teams worked with the vendor to get the issue resolved.   We apologize for any inconvenience you may have experienced.

 

Thank you,

 

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may experience issues accessing the Knowledge Base \ Help sections of  the TWN and I-9 applications.  Technical teams have been engaged and are currently working on restoring the service.

 

We apologize for the inconvenience.


Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On July 26th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to  http://status.equifaxworkforce.com  for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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