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On Tuesday, May 1st , 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software
  • Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

The E-Verify system has been verified as up and communication between the I-9 System and E-Verify has returned to normal.

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, April 28, 2018, from 10:00 PM to 10:00 AM CT.  These maintenance activities will result in service interruptions for the following applications during this time:

 

  • Compliance Center (including all services accessed through Compliance Center)
  • I-9 Management (all services)
  • Instant Fulfillment Platform
  • Paperless Pay
  • Rapid Reporting
  • Spectrum
  • Tax Form Management
  • Unemployment Cost Management

The I-9 Management System is currently unable to communicate with the E-Verify system. The E-Verify system is currently down and their team is working to identify and resolve the issue as soon as possible. I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team. To find out the latest status, you can call the Department of Homeland Security at 1-800-741-5023 Option #1.

Equifax Workforce Solutions will be implementing a series of updates starting in May that will reinforce the browser compatibility standards required to access our solutions.

 

Following these updates, your users may encounter alerts or error messages with attempting to access our solutions with outdated browsers. To avoid any service interruptions, please take the time now to check your browser compatibility. For a list of browsers compatible with your solution, click here.

 

The below list reflects the initial dates when users may begin encountering error message when attempting to access our solutions from an incompatible browser. Updates to other Workforce Solutions platforms will follow throughout the summer.

 

• Paperless Pay: May 22nd

• Tax Form Management: May 22nd

• The Work Number: May 29th

We are currently investigating a technical issue that may potentially impact I-9 Management and E-Verify. An update will be posted as more information becomes available.

Equifax Workforce Solutions will be performing maintenance activities on Saturday, April 28, 2018, from 8:00 PM to 10:00 PM CT.  These maintenance activities will result in service interruptions for the following applications during this time:

 

Compliance Center (including all services accessed through Compliance Center)
 

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

We are currently investigating a technical issue that may potentially impact I-9 Management. An update will be posted as more information becomes available.

Maintenance activities on The Work Number have been completed.  All sites and services are available 

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