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On Tuesday, October 27th, 2015, Equifax Workforce Solutions will be performing System Upgrade Maintenance.  
The following may experience temporary service interruptions from 8pm until 12am Central Time:
 
•I-9 Management (Web & IVR)
•W-2 Management (Web & IVR)
•W- 2 Downloads through Tax Software
•Electronic Paystubs & Employee Self Services (Web & IVR)
•Unemployment Tax Services WebManager 
•Unemployment Tax Services Insight Reporting 
•Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax) 
•Unemployment Tax Services CaseBuilder 
  
We apologize for any inconvenience this may cause, but it is necessary to ensure 
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.
 
Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.
 
Thank you, 
Equifax Workforce Solutions Operations Team 
St. Louis, MO 63146

On Friday, October 16th, 2015, Equifax Workforce Solutions will be performing urgent system upgrade maintenance.

The following applications will be unavailable from 8:00 pm until 9:00 pm Central Time:
 

• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On  Saturday, October 17, 2015, Equifax Workforce Solutions will be performing System Maintenance. The following will be unavailable from 10pm until 12am Central Time:

• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Tax Manager
• Unemployment Tax Services CaseBuilder 
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146


On Tuesday, October 13, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 12:00 am Central Time:

• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
 
We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Thursday, October 1st, 2015, Equifax Workforce Solutions will be performing urgent maintenance and application promotion activities. The following will be unavailable from 8:00 pm until 12:00 am Central Time:

 

·         W2 Management (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Wednesday, September 30th, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 12:00 am Central Time:

 

·         I-9 Management (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

September 30, 2015 Equifax Workforce Solutions clients may be experiencing issue accessing sites when using IE7 and IE8.  Customers should use a different browser to access the sites.

 

TheWorkNumber.com

Paperless Pay

 

Technical teams continue to work on the issue.  We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

September 30, 2015 from 8:00am central to 10:15 am central, Equifax Workforce Solutions call centers were experiencing issues with support toolsets.  As a result, hold times for agents may have been extended and we may not have been able to fully assist all callers. 

Technical teams were able to resolve the issue.  We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On  Saturday, October 3rd, 2015, Equifax Workforce Solutions will be performing System Maintenance.

The following services will be down from 10pm until 2am Central Time:

• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder 
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Saturday, October 3rd, 2015, Equifax Workforce Solutions will be performing System Maintenance.   The following may experience temporary service interruptions from 10pm until 6am Central Time:

• Tax Credits & Incentives Online Screening
• Tax Credits & Incentives IVR Screening
• Tax Credits & Incentives IVR Call Center Support
• Tax Credits & Incentives Web Manager/Client Website Reporting
• Tax Credits & Incentives Web Manager/Hiring Manager 
• Single Signon
• Documentum
• ePort
• eID
• Enterprise Faxing
• File Transmission
• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads into Tax Software
• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• OPAC Government Direct
• Automatic Batching and Faxing of Orders (Government Direct)
• Automatic Download of Tax Transcripts from the IRS (Government Direct)
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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