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As of 3:44 PM CST Equifax Workforce Solutions returned to full performance.

 

Affected applications were:

• W2 / 1095 IVR applications.

 

Technical teams have corrected the issue with the application.  We apologize for any inconvenience you you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions Service Restoration Notice for 1/28/2016


As of 5:01 PM  CST, The Equifax Workforce Solutions apps returned to full performance.The services below are no longer impacted. Affected applications were:

HRX

TCI

UC

EPAY

 

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may be  experiencing issues accessing the following apps starting at 3PM

Affected applications are:


HRX

UC

TCI

EPAY
 

Technical teams have are working to identify and correct the issue.  We apologize for the inconvenience you be may be experiencing.
 

Thank you,

Equifax Workforce Solutions Operations Team
 St. Louis, MO 63146

As part of our ongoing commitment to performance, reliability, and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, January 30, 2016 .   The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.   As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again a few minutes later.   Maintenance is set to occur between 10:00pm Central time and 6:00am Central time.

 

We apologize for any inconvenience this may cause.

 

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

As of 12:42 PM  CST, The Equifax Workforce Solutions Service Centers returned to full performance.


The services below are no longer impacted


Affected applications are:  W2 / 1095 IVR applications.

 

Technical teams have corrected the issue with W2 / 1095 IVR applications.  We apologize for the inconvenience you may have experienced.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions clients may be  experiencing issues accessing w2 /1099 IVR.  Reports starting on January 23rd at 8:00 AM CST.

Affected applications are:


• W2 / 1095 IVR applications.
 

Technical teams have are working to identify and correct the issue.  We apologize for the inconvenience you be may be experiencing.
 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, January 26th, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following may experience service interruptions from 8:00 pm until 12:00 am Central Time:

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR) 
  • Electronic Paystubs & Employee Self Services (Web & IVR)
  • W-2 Management (Web & IVR)
  • W-2 Downloads through Tax Software


We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.


Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146 

On Tuesday, January 19th, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following may experience service interruptions from 8:00 pm until 12:00 am Central Time:

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR) 


We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146 

All Equifax Workforce Solutions (EWS) clients that receive the Automated All I-9 Report have experienced a delay in the delivery of this report. This delay originated on Sunday 01/10/2016 and continued through Wednesday 01/13/2016.  The issue has been resolved and EWS will deliver the backlog of automated reports based on the following schedule:

 

  • Files that were scheduled to be delivered on Sunday 01/10/2016; will be available through the standard posting process between 12:00 PM – 2:00 PM Central

 

  • Files that were scheduled to be delivered on Monday 01/11/2016; will be available through the standard posting process between 2:00 PM – 4:00 PM Central

 

  • Files that were scheduled to be delivered on Tuesday 01/12/2016; will be available through the standard posting process between 4:00 PM – 6:00 PM Central

 

  • Files that were scheduled to be delivered on Wednesday 01/13/2016; will be available through the standard posting process between 6:00 PM – 8:00 PM Central

 

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

As of 17:56 PM  CST, The Equifax Workforce Solutions Service Centers returned to full performance.


The services below are no longer impacted


Affected applications were:


• I-9 Management Reports

 

Technical teams have corrected the issue with I9 Legacy Reports.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

 

 

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