As of 3:30 CST performance with the I9 and Compliance Center applications have returned to normal levels. Teams will continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may be experiencing login issues with the I9 and Compliance Center applications.  Teams are working to identify and resolve the issue as soon as possible.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Wednesday , June 14th, 2017, Equifax Workforce Solutions will be performing maintenance  and application promotion activities. The following may experience service interruptions  from 8 pm until midnight Central Time:                                                 

 

•  Tax Credits and Incentives (TCI)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

During the month of August, as a part of ongoing security enhancements we will be implementing changes that will impact Paperless Pay, Tax Form Management, and The Work Number applications. As a result of this update, clients will no longer be able to use the Internet Explorer web browser on any PC running the Windows XP operating system to access these applications. Recent versions of Internet Explorer on operating systems newer than Windows XP will continue to operate.

 

No Longer Compatible :

• Operating System: Windows XP and before
• Internet Explorer (IE) version 8 and before

 

Compatible:

• Operating System: Windows Vista, 7, 8, 10
• Internet Explorer (IE) version 9 and after

 

The below list reflects the effective dates for each impacted solution:

• Tax Form Management: Tuesday, August 1
• Paperless Pay: Tuesday, August 8
• The Work Number: Tuesday, August 15

 

Equifax believes this update will have a minimal impact on our clients. Our data shows that approximately 0.4% of those who access the applications do so using the Internet Explorer web browser on a PC running the Windows XP operating system.

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

As of 10:46 AM CST, The telephone applications have been veirifed working as normal. We apologize for any inconvience this may have caused.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions clients may be experiencing issues with telephone applications starting at 7:00 AM Central time on June 8th, 2017.

Technical teams are working to identify and correct the issue. 

We apologize for the inconvenience you may experience.

Thank you,

 

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

As part of our ongoing commitment to performance, reliability, and security, Equifax Workforce Solutions will be performing overnight maintenance activities on Sunday, June 18, 2017 from 12:00 AM ET to 7:00 AM ET. These maintenance activities will result in service interruptions for all clients and applications during this time. The Workforce Solutions applications impacted include, but are not limited to, the following solutions:
 

• ACA Management Essentials Solution (Essentials)
• ACA Management Platform (ACAMP)
• Automated Employment
• Compliance Center (including all solutions accessed through Compliance Center)
• Consolidated Store Front
• I-9 Management (all solutions)
• Paperless Pay
• Rapid Reporting
• Spectrum
• Tax Credits and Incentives (TCI) Management (all solutions, including Work Opportunity Tax Credit (WOTC) Management)
• Tax Form Management
• The Work Number
• Unemployment Cost Management (UCM)
• Verifications services (all)

 
We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, June 10th, 2017.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions for the below service.  If you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 10:00am Sunday Central time, but may end sooner:

 

•          Unemployment Cost Management (UCM)

 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

 

On Tuesday, June 6nd, 2017, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

 

• Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, May 30th, 2017, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:
 
I-9 Management (Web & IVR)
Onboarding Services (Web & IVR)
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146