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Equifax Workforce Solutions clients may be currently experiencing intermittent service issues at this time with the iW4 module accessed by employees through Compliance Center.  

Please be assured that technical teams are aware and are working to correct the problem as quickly as possible.

 

We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On 7/25/2015 Equifax Workforce Solutions experienced issues affecting users ability to login to the following services:

Paperless Pay
I9express
W2express
TheWorkNumber

As of 11:40am CDT technical teams were able to resolve the issue.

On Tuesday, July 28, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 12:00 am Central Time:

•    Batch and Integrated Verifications of Employment and Income
•    Employment & Income Verifications (Web & IVR) 
•    Research Verifications
•    OPAC Government Direct
•    Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
•    The Work Number Employee Application
•    The Work Number Employer webManager Application
•    Social Services Verifications (Web & IVR)
•    Credit Card Processing (Web & IVR
•    I-9 Management (Web & IVR)
•    Onboarding Services (Web & IVR)
•    W-2 Management (Web & IVR)
•    W-2 Downloads through Tax Software

 
We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.
Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.
Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

The July 21, 2015 I-9 Management enhancement promotion has been postponed.  To ensure a successful promotion, additional internal and client testing will be performed.  Upon testing completion, further communication will be provided with updated promotion dates and associated I-9 release notes.
 
We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Saturday, August 1st, 2015, Equifax Workforce Solutions will be performing System Maintenance.

 The following may experience temporary service interruptions from 6pm until 2am Central Time:

• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder
• Reemployment Services
• Tax Credits & Incentives Cast Hiring Manager
• Tax Credits & Incentives Cast Screening
• Tax Credits & Incentives Client Website 2.0
• Tax Credits & Incentives CSA TCI Tab
• Tax Credits & Incentives Dallas Legacy Applications
• Tax Credits & Incentives eSign IVR
• Tax Credits & Incentives TCAM
• Tax Credits & Incentives Green Screen Applications 
• Tax Credits & Incentives TCIDNET  
• Tax Credits & Incentives TCI IVR
• Single Signon
• Documentum
• ePort
• eID
• Enterprise Faxing
• File Transmission
• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads into Tax Software
• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• OPAC Government Direct
• Automatic Batching and Faxing of Orders (Government Direct)
• Automatic Download of Tax Transcripts from the IRS (Government Direct)
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, July 21, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 12:00 am Central Time:

·         I-9 Management (Web & IVR)

·         Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Saturday, July 25th, 2015, Equifax Workforce Solutions will be performing System Maintenance. This maintenance was previously scheduled on 7/11/2015

 The following may experience temporary service interruptions from 6pm until 2am Central Time:

• Unemployment Tax Services WebManager 
• Unemployment Tax Services Insight Reporting 
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax) 
• Unemployment Tax Services CaseBuilder 
• Reemployment Services 
• Tax Credits & Incentives Cast Hiring Manager 
• Tax Credits & Incentives Cast Screening 
• Tax Credits & Incentives Client Website 2.0 
• Tax Credits & Incentives CSA TCI Tab
• Tax Credits & Incentives Dallas Legacy Applications 
• Tax Credits & Incentives eSign IVR 
• Tax Credits & Incentives TCAM 
• Tax Credits & Incentives Green Screen Applications  
• Tax Credits & Incentives TCIDNET   
• Tax Credits & Incentives TCI IVR 
• Single Signon 
• Documentum 
• ePort 
• eID 
• Enterprise Faxing 
• File Transmission 
• Employment & Income Verifications (Web & IVR) 
• Social Services Verifications (Web & IVR) 
• Research Verifications 
• Batch and Integrated Verifications of Employment and Income 
• Salary Key Generation (Web & IVR) 
• W-2 Management (Web & IVR) 
• W-2 Downloads into Tax Software 
• I-9 Management (Web & IVR) 
• Onboarding Services (Web & IVR) 
• Automated Employment Service (Web & IVR) 
• Electronic Paystubs & Employee Self Services (Web & IVR) 
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC) 
• OPAC Government Direct 
• Automatic Batching and Faxing of Orders (Government Direct) 
• Automatic Download of Tax Transcripts from the IRS (Government Direct) 
 
We apologize for any inconvenience this may cause, but it is necessary to ensure 
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you, 
Equifax Workforce Solutions Operations Team 
St. Louis, MO 63146

On Tuesday,  July 14, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities.
 
The following may experience service interruptions from 8 pm until 12am Central Time:


• Batch and Integrated Verifications of Employment and Income
• Employment & Income Verifications (Web & IVR)
• Research Verifications
• OPAC Government Direct
• Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
• The Work Number Employee Application
• The Work Number Employer webManager Application
• Social Services Verifications (Web & IVR)
• Credit Card Processing (Web & IVR
• W-2 Management (Web)
• Electronic Paystubs and Employee Self-Service (Paystub Print, Interactive W4, Reports) (Web)

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On 7/13/2015 Equifax Workforce Solutions experienced issues affecting our File Transfer services (FTP).  As of 2:00pm CDT technical teams were able to resolve the issue.


We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Saturday, July 11th, 2015, Equifax Workforce Solutions will be performing System Maintenance. 

 The following may experience temporary service interruptions from 6pm until 2am Central Time:

• Unemployment Tax Services WebManager 
• Unemployment Tax Services Insight Reporting 
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax) 
• Unemployment Tax Services CaseBuilder 
• Reemployment Services 
• Tax Credits & Incentives Cast Hiring Manager 
• Tax Credits & Incentives Cast Screening 
• Tax Credits & Incentives Client Website 2.0 
• Tax Credits & Incentives CSA TCI Tab
• Tax Credits & Incentives Dallas Legacy Applications 
• Tax Credits & Incentives eSign IVR 
• Tax Credits & Incentives TCAM 
• Tax Credits & Incentives Green Screen Applications  
• Tax Credits & Incentives TCIDNET   
• Tax Credits & Incentives TCI IVR 
• Single Signon 
• Documentum 
• ePort 
• eID 
• Enterprise Faxing 
• File Transmission 
• Employment & Income Verifications (Web & IVR) 
• Social Services Verifications (Web & IVR) 
• Research Verifications 
• Batch and Integrated Verifications of Employment and Income 
• Salary Key Generation (Web & IVR) 
• W-2 Management (Web & IVR) 
• W-2 Downloads into Tax Software 
• I-9 Management (Web & IVR) 
• Onboarding Services (Web & IVR) 
• Automated Employment Service (Web & IVR) 
• Electronic Paystubs & Employee Self Services (Web & IVR) 
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC) 
• OPAC Government Direct 
• Automatic Batching and Faxing of Orders (Government Direct) 
• Automatic Download of Tax Transcripts from the IRS (Government Direct) 
 
We apologize for any inconvenience this may cause, but it is necessary to ensure 
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you, 
Equifax Workforce Solutions Operations Team 
St. Louis, MO 63146

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