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On Saturday, June 20th, 2015, Equifax Workforce Solutions will be performing System Maintenance.

 

The following services will be unavailable from 8pm until 3am Central Time:

• Unemployment Tax Services WebManager

• Unemployment Tax Services Insight Reporting

• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)

• Unemployment Tax Services CaseBuilder

• Reemployment Services

• Tax Credits & Incentives – Online Screening Application clients

• Tax Credits & Incentives – Third Party Integration clients

• Tax Credits & Incentives – TALEO Integration clients

• Tax Credits & Incentives – Web Manager/Client Website Reporting

• Tax Credits & Incentives – Web Manager/Hiring Manager

• Tax Credits & Incentives – IVR & Call Center Support

• File Transmission

• The Work Number Employee Application

• The Work Number Employer webManager Application

• Research Verifications

• Batch and Integrated Verifications of Employment and Income

• Salary Key Generation (Web & IVR)

• W-2 Management (Web & IVR)

• W-2 Downloads into Tax Software

• I-9 Management (Web & IVR)

• Onboarding Services (Web & IVR)

• Automated Employment Service (Web & IVR)

• Electronic Paystubs & Employee Self Services (Web & IVR)

• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)

• OPAC Government Direct

• Automatic Batching and Faxing of Orders (Government Direct)

• Automatic Download of Tax Transcripts from the IRS (Government Direct)

• eThority ACA

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

 

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Saturday, June 20th, 2015, Equifax Workforce Solutions will be performing System Maintenance.

 

The following services will be unavailable from 8pm until 3am Central Time:

• Unemployment Tax Services WebManager

• Unemployment Tax Services Insight Reporting

• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)

• Unemployment Tax Services CaseBuilder

• Reemployment Services

• Tax Credits & Incentives – Online Screening Application clients

• Tax Credits & Incentives – Third Party Integration clients

• Tax Credits & Incentives – TALEO Integration clients

• Tax Credits & Incentives – Web Manager/Client Website Reporting

• Tax Credits & Incentives – Web Manager/Hiring Manager

• Tax Credits & Incentives – IVR & Call Center Support

• File Transmission

• The Work Number Employee Application

• The Work Number Employer webManager Application

• Research Verifications

• Batch and Integrated Verifications of Employment and Income

• Salary Key Generation (Web & IVR)

• W-2 Management (Web & IVR)

• W-2 Downloads into Tax Software

• I-9 Management (Web & IVR)

• Onboarding Services (Web & IVR)

• Automated Employment Service (Web & IVR)

• Electronic Paystubs & Employee Self Services (Web & IVR)

• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)

• OPAC Government Direct

• Automatic Batching and Faxing of Orders (Government Direct)

• Automatic Download of Tax Transcripts from the IRS (Government Direct)

• eThority ACA

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Tuesday June 30th, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
experience service interruptions from 8 pm until 12 am Central Time:


• Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146 

On Tuesday, June 16, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 12:00 am Central Time:

·         I-9 Management (Web & IVR)

·         Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions internal and external clients may have been expereincing intermittent service issues with the following applications below between 8:00am and 11:30am central time.   

 

UC Pinnacle

UC Casebuilder

 

Technical teams have resolved the issue.

We apologize for the inconvenience this may have caused.

 

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions is experiencing intermittent issues affecting the ability of call center agents to receive calls.  Technical teams are working on the issue. 


We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On June 5, 2015, Equifax Workforce Solutions experienced application issues with the I9 and Onboarding applications between 1:41pm CST to 3:45pm CST.  Technical teams were able to resolve the issue.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions clients may be currently experiencing intermittent service issues at this time with the I-9 and Onboarding Applications.

Please be assured that technical teams are aware and are working to correct the problem as quickly as possible.

 We apologize for the inconvenience you may have experienced.

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Saturday, June 13th, 2015, Equifax Workforce Solutions will be performing Oracle maintenance and
engineering activities. The following may experience service interruptions from 8 pm until midnight Central Time:

• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads through Tax Software
• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
• Documentum
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• ePort
• eID
• Reemployment Services
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• Enterprise Faxing
• Data Loading
• OPAC Government Direct
• Single Signon

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Saturday, June 6th, 2015, Equifax Workforce Solutions will be performing System Maintenance.
 The following may experience temporary service interruptions from 6pm until 2am Central Time:

• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder
• Reemployment Services
• Tax Credits & Incentives Cast Hiring Manager
• Tax Credits & Incentives Cast Screening
• Tax Credits & Incentives Client Website 2.0
• Tax Credits & Incentives CSA TCI Tab
• Tax Credits & Incentives Dallas Legacy Applications
• Tax Credits & Incentives eSign IVR
• Tax Credits & Incentives TCAM
• Tax Credits & Incentives Green Screen Applications 
• Tax Credits & Incentives TCIDNET  
• Tax Credits & Incentives TCI IVR
• Single Signon
• Documentum
• ePort
• eID
• Enterprise Faxing
• File Transmission
• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads into Tax Software
• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• OPAC Government Direct
• Automatic Batching and Faxing of Orders (Government Direct)
• Automatic Download of Tax Transcripts from the IRS (Government Direct)
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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