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As part of our ongoing commitment to performance, reliability, and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, March 5th, 2016.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.   As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again a few minutes later.   Maintenance is set to occur between 10:00pm Central time and 6:00am Central time.

 
We apologize for any inconvenience this may cause.
 
Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.
 
Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Connection to the Help Knowledge Base has been restored for applications:

  • I-9
  • TWN

Technical teams worked to identify and correct the problem.

We apologize for any inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions applications have returned to full performance.

Technical teams have corrected the issue.  We apologize for the inconvenience you be may be experiencing.
 

Thank you,

Equifax Workforce Solutions Operations Team
 St. Louis, MO 63146

On Tuesday, February 16th, 2016, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following may experience service interruptions from 10:00 pm until Midnight Central Time:

  • W-2 Management (Web & IVR)
  • W-2 Downloads through Tax Software
  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR) 
  • Batch and Alert Verifications of Employment, Income, and Social Services 

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.


Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146 

We experienced  issues with phone systems begining at 3:08pm for Workforce Solutions Support and Employee Service Center.  You may have experienced extended wait times.  Technical teams worked to resolve the issue ending at 4:26pm.

As of 10:12 AM  CST, The Equifax Workforce Solutions apps returned to full performance. The service below is no longer impacted:

  I-9

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Tuesday, Feb. 9th, 2016, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

 

• Batch and Integrated Verifications of Employment and Income
• Employment & Income Verifications (Web & IVR) 
• Research Verifications
• OPAC Government Direct
• Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
• The Work Number Employee Application
• The Work Number Employer webManager Application
• Social Services Verifications (Web & IVR)
• Credit Card Processing (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Thank you,
 
Equifax Workforce Solutions Operations Team

On Tuesday, Feb 2nd, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following may experience service interruptions from 8:00 pm until 12:00 am Central Time:

 

·         I-9 Management (Web & IVR)

·         Onboarding Services (Web & IVR) 


We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

 

Thank you,
 
Equifax Workforce Solutions Operations Team

As of 3:44 PM CST Equifax Workforce Solutions returned to full performance.

 

Affected applications were:

• W2 / 1095 IVR applications.

 

Technical teams have corrected the issue with the application.  We apologize for any inconvenience you you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions Service Restoration Notice for 1/28/2016


As of 5:01 PM  CST, The Equifax Workforce Solutions apps returned to full performance.The services below are no longer impacted. Affected applications were:

HRX

TCI

UC

EPAY

 

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

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