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On Saturday, May 16, 2015, Equifax Workforce Solutions will be performing
maintenance activities.

The following will experience service interruptions and be unavailable from 3 pm until 5pm Central Time:

• Batch and Integrated Verifications of Employment and Income
• Employment & Income Verifications (Web & IVR) 
• Research Verifications
• OPAC Government Direct
• Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
• The Work Number Employee Application
• The Work Number Employer webManager Application
• Social Services Verifications (Web & IVR)
• Credit Card Processing (Web & IVR
• Data Loading
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading
services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146
 

Equifax Workforce Solutions  is currently performing maintenance activities. The following will be  unavailable until end of business on 05/01/2015:

 

•  UCM TaxManager
 

We apologize for any inconvenience this may cause, but it is necessary to
ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

 

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, April 21, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 12:00 am Central Time:

·         I-9 Management (Web & IVR)

·         Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions customers reported issues using the IW4 service within  Compliance Center.  Technical teams were able to restore service at 9:30am Central time.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Friday, April 17th, 2015, Equifax Workforce Solutions will be performing System Maintenance. 
 The following may experience temporary service interruptions from 8:30pm until 4am Central Time: 

• Unemployment Tax Services WebManager 
• Unemployment Tax Services Insight Reporting 
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax) 
• Unemployment Tax Services CaseBuilder 
• Reemployment Services 
• Tax Credits & Incentives Cast Hiring Manager 
• Tax Credits & Incentives Cast Screening 
• Tax Credits & Incentives Client Website 2.0 
• Tax Credits & Incentives CSA TCI Tab
• Tax Credits & Incentives Dallas Legacy Applications 
• Tax Credits & Incentives eSign IVR 
• Tax Credits & Incentives TCAM 
• Tax Credits & Incentives Green Screen Applications  
• Tax Credits & Incentives TCIDNET   
• Tax Credits & Incentives TCI IVR 
• Single Signon 
• Documentum 
• ePort 
• eID 
• Enterprise Faxing 
• File Transmission 
• Employment & Income Verifications (Web & IVR) 
• Social Services Verifications (Web & IVR) 
• Research Verifications 
• Batch and Integrated Verifications of Employment and Income 
• Salary Key Generation (Web & IVR) 
• W-2 Management (Web & IVR) 
• W-2 Downloads into Tax Software 
• I-9 Management (Web & IVR) 
• Onboarding Services (Web & IVR) 
• Automated Employment Service (Web & IVR) 
• Electronic Paystubs & Employee Self Services (Web & IVR) 
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC) 
• OPAC Government Direct 
• Automatic Batching and Faxing of Orders (Government Direct) 
• Automatic Download of Tax Transcripts from the IRS (Government Direct) 
 
We apologize for any inconvenience this may cause, but it is necessary to ensure 
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect. 

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance. 

Thank you, 
Equifax Workforce Solutions Operations Team 
St. Louis, MO 63146

On April 16th, 2015, Workforce Solutions experienced issues with the Ethority website between 8:04pm and 8:50pm central time. Technical teams were able to identify the issue and resolve it.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Thursday, April 16, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following may
be unavailable from 8:00 pm until 12:00 am Central Time:

•         I-9 Management (Web & IVR)
•         Onboarding Services (Web & IVR)
 
We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.
Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions Call Centers were unable to receive or send emails for just over an hour.  The issue occurred between 2:15pm central time to 3:45pm central time on April 14, 2015.  Technical teams were able to resolve the issue.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions is reporting that some Employer webmanager reports were not available between April 8, 2015 3:00am until April 9, 2015 2:09 pm central time.  Technical teams were able to resolve the issue.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On April 9, 2015, Workforce Solutions experienced issues with the I9 integration to the E-Verify system between 8:35am and 10:44am central time.  Technical teams were able to identify the issue and resolve it.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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