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On Thursday, January 31st, 2019, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Onboarding Services
  • Compliance Center

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

 

***UPDATE: The maintenance activities scheduled for Saturday, February 2, 2019 have been cancelled. Please see the below for additional details***

 

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, January 26, 2019, from 10:00 PM to 10:00 AM CT. These maintenance activities will result in service interruptions for the following applications during this time:

 

  • Compliance Center (including all services accessed through Compliance Center)

  • I-9 Management (all services)

  • Instant Fulfillment Platform

  • Paperless Pay

  • Rapid Reporting

  • Spectrum

  • Tax Form Management

  • Unemployment Cost Management

 

NOTE: Clients using I-9 Management or Compliance Center will not be able to screen or onboard new hires during the maintenance timeframe, and new hires will be unable to start or complete new hire documents.

The technical issue impacting users receiving one-time passcodes via email has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

Users logging in to Equifax Workforce Solutions web-based applications may be experiencing issues receiving their one-time passcode via email. Our technical teams are actively working on a resolution. An update will be posted as more information becomes available.

On Thursday, January 31st, 2019, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Tuesday, January 29th, 2019, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 10pm until 12am Central Time:

 

  • Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Thursday, January 24th, 2019, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 10pm until 12am Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

The technical issue impacting clients logging in to EWS applications has been resolved as of Saturday, January 12 at 3 PM CT. Performance has returned to normal levels and teams are continuing to monitor system performance.

Clients may be experiencing intermittent issues logging in to your Equifax Workforce Solutions application. Teams are actively working on a resolution. If you experience such an issue, please wait a few minutes and try again. An update will be posted as more information becomes available.

Clients may be experiencing intermittent issues logging in to your Equifax Workforce Solutions application. Teams are actively working on a resolution. An update will be posted as more information becomes available.

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