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All Equifax Workforce Solutions (EWS) clients that receive the Automated All I-9 Report have experienced a delay in the delivery of this report. This delay originated on Sunday 01/10/2016 and continued through Wednesday 01/13/2016.  The issue has been resolved and EWS will deliver the backlog of automated reports based on the following schedule:

 

  • Files that were scheduled to be delivered on Sunday 01/10/2016; will be available through the standard posting process between 12:00 PM – 2:00 PM Central

 

  • Files that were scheduled to be delivered on Monday 01/11/2016; will be available through the standard posting process between 2:00 PM – 4:00 PM Central

 

  • Files that were scheduled to be delivered on Tuesday 01/12/2016; will be available through the standard posting process between 4:00 PM – 6:00 PM Central

 

  • Files that were scheduled to be delivered on Wednesday 01/13/2016; will be available through the standard posting process between 6:00 PM – 8:00 PM Central

 

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

As of 17:56 PM  CST, The Equifax Workforce Solutions Service Centers returned to full performance.


The services below are no longer impacted


Affected applications were:


• I-9 Management Reports

 

Technical teams have corrected the issue with I9 Legacy Reports.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

 

 

Equifax Workforce Solutions clients may be  experiencing issues accessing I9 Legacy Reports starting on January 11th at 10:36 AM CST.

Affected applications are:


• I-9 Management Reports

 

Technical teams have are working to identify and correct the issue.  We apologize for the inconvenience you be may be experiencing.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Tuesday, January 12th, 2016, Equifax Workforce Solutions will be
performing maintenance and application promotion activities. The
following will experience service interruptions from 8 pm until 12 am
Central Time:

 

·         Batch and Alert Verifications of Employment, Income, and Social Services 

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect. Please refer to
http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146 

As part of our ongoing commitment to performance, reliability, and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, January 9, 2015 .   The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.   As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again a few minutes later.   Maintenance is set to occur between 10:00pm Central time and 6:00am Central time.

 

We apologize for any inconvenience this may cause.

 

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Saturday, January 9, 2016, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 8:00 am Central Time:

• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
 
We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On  Saturday, December 19th, 2015, Equifax Workforce Solutions will be performing System Maintenance. The following services will be down from 10pm until 8am Central Time:

• Unemployment Tax Services WebManager     
• Unemployment Tax Services TaxManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder
 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

 

Please refer to http://status.equifaxworkforce.com for other scheduled  maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Tuesday, December 15th, 2015, Equifax Workforce Solutions will be performing maintenance
 and application promotion activities. The following may experience service interruptions
 from 8 pm until midnight Central Time:

• Batch and Integrated Verifications of Employment and Income
• Employment & Income Verifications (Web & IVR) 
• Research Verifications
• OPAC Government Direct
• Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
• The Work Number Employee Application
• The Work Number Employer webManager Application
• Social Services Verifications (Web & IVR)
• Credit Card Processing (Web & IVR)

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.


Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions clients may have experienced issues contacting call centers between 8am and 1pm Central time on December 14th.  

Technical teams worked to identify and correct the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Friday, December 11th, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 10:00 pm until 11:00 pm Central Time:

 

·         I-9 Management (Web & IVR)

·         Onboarding Services (Web & IVR) 


We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146 

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