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On Saturday, August 28th, 2015, Equifax Workforce Solutions will be performing System Maintenance..  The following may experience temporary service interruptions from 6pm until 2am Central Time:

• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder
• Reemployment Services
• Tax Credits & Incentives Online Screening
• Tax Credits & Incentives IVR Screening
• Tax Credits & Incentives IVR Call Center Support
• Tax Credits & Incentives Web Manager/Client Website Reporting
• Tax Credits & Incentives Web Manager/Hiring Manager 
• Single Signon
• Documentum
• ePort
• eID
• Enterprise Faxing
• File Transmission
• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads into Tax Software
• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• OPAC Government Direct
• Automatic Batching and Faxing of Orders (Government Direct)
• Automatic Download of Tax Transcripts from the IRS (Government Direct)
 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On  Saturday, September 5th, 2015, Equifax Workforce Solutions will be performing System Maintenance.  Applications may experience temporary service interruptions while the system maintenance is being performed.  Please note the times for the applications listed below.

The following applications may be temporarily impacted between 6:00pm until 2:00am central time:

• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder
• Reemployment Services
• Tax Credits & Incentives Online Screening
• Tax Credits & Incentives IVR Screening
• Tax Credits & Incentives IVR Call Center Support
• Tax Credits & Incentives Web Manager/Client Website Reporting
• Tax Credits & Incentives Web Manager/Hiring Manager  
• Documentum
• ePort
• eID
• Enterprise Faxing
• File Transmission
• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads into Tax Software
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• OPAC Government Direct
• Automatic Batching and Faxing of Orders (Government Direct)
• Automatic Download of Tax Transcripts from the IRS (Government Direct)
 

The following applications may be temporarily impacted between 10:00pm until 2:00am central time:

• Single Signon

• I-9 Management (Web & IVR)

• Onboarding Services (Web & IVR)


We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

On Tuesday, September 01, 2015, Equifax Workforce Solutions will be performing
maintenance and application corrective activities. The following will
be unavailable from 8pm until  12 am Central Time:

•  W-2 Management (Web & IVR)
•  W-2 Downloads through Tax Software

We apologize for any inconvenience this may cause, but it is necessary to
ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,
Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

August 28, 2015 between 7:15am and 8:35am central time, Equifax Workforce Solutions clients experienced intermittent issues with the following application.

 

I-9 Management

 

Technical teams were able to correct the issue.

 

We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Starting on 8/27/2015, Equifax Workforce Solutions clients experienced issues accessing UC WEBMANAGER, CASEBUILDER and Taxmanager

Technical teams were able to restore service at 9:08am Central time.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146


 

 

On Tuesday,  August 25, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities.
 
The following may experience service interruptions from 8 pm until 12am Central Time:

•   Batch and Integrated Verifications of Employment and Income
•   Employment & Income Verifications (Web & IVR)  
•   Research Verifications
•   OPAC Government Direct 
•   Call Center Internal Applications (VAM, WAM, AM, CSA, OPAC)
•   The Work Number Employee Application
•   The Work Number Employer webManager Application
•   Social Services Verifications (Web & IVR)
•   Credit Card Processing (Web & IVR

We apologize for any inconvenience this may cause, but it is necessary to ensure 
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

 


Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

On Tuesday, August 25th, 2015, Equifax Workforce Solutions will be performing
maintenance and application promotion activities. The following will
be unavailable from 8:00 pm until 12:00 am Central Time:

 

·         I-9 Management (Web & IVR)

·         Onboarding Services (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary
to ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Saturday, August 22th, 2015, Equifax Workforce Solutions will be performing maintenance activities, and some functions within our services will be disabled during the maintenance. 

The following functions will be unavailable during the maintenance from 10pm until 4am Central Time.

  • Verifications of employment purchases via credit card payment

  • Unemployment Tax Services Casebuilder services

  • Unemployment Tax Services Claimant Archive services

  • Research Verification authorization form uploads and retrievals

  • The Work Number Employee Data Report downloads

  • Fax based functions

  • Onboarding/I9 image retrieval and upload

  • IW4 services

Application functions not listed are expected to be available during the maintenance.

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

 

Please refer to http://status.equifaxworkforce.com for other scheduled maintenance.

Thank you, 
 

Equifax Workforce Solutions Operations Team 

ST Louis MO 63146
 

 

August 19, 2015 between 4:09pm and 4:48pm central time, Equifax Workforce Solutions clients experienced issues when saving or accessing documents in the systems below.

 

I-9 Management

Unemployment Tax Services CaseBuilder

 

Technical teams worked with the vendor to correct the issue as soon as possible. 

 

We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Tuesday August 18th, Equifax Workforce Solutions will be performing
maintenance and application promotion activities.

The following will experience service interruptions from 8 pm until 12 am
Central Time:

• Onboarding Services (Web & IVR)
 
We apologize for any inconvenience this may cause, but it is necessary to
ensure that Equifax Workforce Solutions continues to provide you the
industry-leading services you have come to expect.

Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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