On Saturday, May 3, 2014, Equifax Workforce
Solutions will be
performing maintenance and application promotion activities. The
following may experience service interruptions from 8 pm until 2 am
Central Time:
• Unemployment Tax Services WebManager
• Unemployment Tax Services Insight Reporting
• Unemployment Tax Services - Internal Applications (WinPortal, WebPortal, Pinnacle, Tax)
• Unemployment Tax Services CaseBuilder
• Reemployment Services
• Tax Credits & Incentives HireBox thru OFX
• Tax Credits & Incentives/Onboarding thru OFX
• Tax Credits & Incentives Kronos thru OFX
• Tax Credits & Incentives CSR
• Tax Credits & Incentives Client Web Site Reporting
• Tax Credits & Incentives Greenville Green Screen Application
From 10 pm until 12 am Central Time the following may experience service interruptions:
• Single Signon
• Documentum
• ePort
• eID
• Enterprise Faxing
• File Transmission
From 10 pm until 2 am Central Time the following may experience service interruptions:
• Employment & Income Verifications (Web & IVR)
• Social Services Verifications (Web & IVR)
• Research Verifications
• Batch and Integrated Verifications of Employment and Income
• Salary Key Generation (Web & IVR)
• W-2 Management (Web & IVR)
• W-2 Downloads into Tax Software
• I-9 Management (Web & IVR)
• Onboarding Services (Web & IVR)
• Automated Employment Service (Web & IVR)
• Electronic Paystubs & Employee Self Services (Web & IVR)
• Call Center Internal Applications (VAM, WAM, AM, CSR, OPAC)
• OPAC Government Direct
• Automatic Batching and Faxing of Orders (Government Direct)
• Automatic Download of Tax Transcripts from the IRS (Government Direct)
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.
Please refer to http://status.equifaxworkforce.com for other scheduled
maintenance.
Thank you,
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146
