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On Tuesday, May 29th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

We have been notified by the United States Citizenship and Immigration Services (USCIS) that the E-Verify system will be undergoing system enhancements on Thursday, May 24 from 9 PM ET until Friday, May 25 at 1 AM ET. During this timeframe, E-Verify will be unavailable.

Equifax I-9 Management users will still be able to create E-Verify cases that will be queued and automatically submitted after the USCIS maintenance window has ended.

Thank you,

 

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Clients may be experiencing issues using standard and custom reporting platforms in the I-9 Management application. Teams are actively engaged and working with Microsoft to resolve this issue. Please do not try to run reports at this time. An update will be posted as more information becomes available.

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

We are currently investigating a technical issue that may potentially impact clients using standard and custom reporting platforms in the I-9 Management application. An update will be posted as more information becomes available.

On Tuesday, May 29th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 10pm until 12am Central Time:

 

  • I-9 Management
  • Onboarding Services

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

We have been notified by the United States Citizenship and Immigration Services (USCIS) that the E-Verify system will be undergoing system enhancements on Friday, May 18 from 9 PM ET until 11:59 PM ET. During this timeframe, E-Verify will be unavailable.

Equifax I-9 Management users will still be able to create E-Verify cases that will be queued and automatically submitted after the USCIS maintenance window has ended.

Thank you,

 

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints and the dates indicated:

Production: 5/24/2018, 8pm CST
btwob2.talx.com
ofx3.talx.com
ofx4.talx.com

This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.

Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:

DigiCert_Global_Root_CA (Root)
Valid to: November 09, 2031
Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A

DigiCert_SHA2_Secure_ServerCA (Intermediate)
Valid to: March 08, 2023
Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91

If you do not have these certificates installed you can download them from the DigiCert, Inc. website

Https://Dl.Cacerts.Digicert.Com/DigiCertGlobalRootCA.Crt

Https://Dl.Cacerts.Digicert.Com/DigiCertSHA2SecureServerCA.Crt

Or the DigiCert SSL Root Chain can be requested from Workforce Solutions Support at WorkforceSolutionsSupport@Equifax.com


Regards,
EWS Application Support

 

On Tuesday, May 22nd, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

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