Blogs

As you may be aware, this morning Workforce Solutions began experiencing system issues across multiple solutions. We sincerely regret the confusion and inconvenience this has caused.  Below is an update on system status as of 2 pm CST today:

• The login challenges have been resolved across all applications
• Tax Form Management is online
• All issues with image access within our application have been resolved
• Service has been restored to I-9 and Compliance Center


Again, we thank you for your patience as we worked on resolving the issues today.

As of 1pm CST:

  • The login challenges have been resolved across all applications

  • Tax Form Management remains offline while we complete remediation work

  • All issues with image access within our application have been resolved

  • Service has been restored to I-9 and Compliance Center

Equifax Workforce Solutions clients may  be experiencing issues with the following services:

 

  1. Paperless Pay
  2. Tax Form Management
  3. I9 Express
  4. TWN
  5. UCM
  6. TCI
  7. Compliance Center
  8. Spectrum - Manual Verifications


Technical teams continue to work on the issue. We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

On Saturday, January 6th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until 12 am Central Time:

 

  • I-9 Management

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, January 6th, 2018.  The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services.  As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes.  Maintenance is set to occur between 10:00pm Saturday and 2:00am Sunday Central time:

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.
 

On Thursday, January 4th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until 12am Central Time:

 

•    Tax Form & W-2 Management (Web & IVR)
•    W-2 Downloads through TAX Software

 


We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

On Thursday, December 21st, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until 10 pm Central Time:

 

  • Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Thursday, December 21st, 2017, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 11 pm until 1 am Central Time:

 

  • I-9 Management
  • Onboarding Services
  • Unemployment Cost Management 

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

As of 1:45am cst Equifax Workforce Solutions technical teams have been able to restore the following services: 

 

  1. Paperless Pay
  2. W2 Express
  3. UCM
  4. TCI
  5. HireXpress
  6. Spectrum - Manual Verifications

 

Technical teams will continue to monitor these services.  We apologize for any inconvenience you may have experienced.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions clients may still be experiencing issues with the following services:

 

  1. Paperless Pay
  2. W2 Express
  3. UCM
  4. TCI
  5. HireXpress
  6. Spectrum - Manual Verifications


Technical teams continue to work on the issue.  We apologize for the inconvenience you may experience.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Calendar

Archive