We are currently investigating a technical issue that may potentially impact clients using standard and custom reporting platforms in the I-9 Management application. An update will be posted as more information becomes available.
Equifax Workforce Solutions we will be updating the SSL certificates
for the following B2B, verifier, and TCI endpoints and the dates
indicated:
Lower Environments: 5/15/2018
test.btwob.talx.com
test.ofx.talx.com
test.ofx2.talx.com
test.ofx4.talx.com
Production: 5/24/2018
btwob2.talx.com
ofx2.talx.com
ofx3.talx.com
ofx4.talx.com
This
update involves renewing the certificates as well as changing our
Public Certificate Authority from Symantec/VeriSign to DigiCert. While
this change should not have any effect on currently issued Client
Certificates, it could affect the initial connection to the endpoint
(before client certificates are requested) if customers do not have
the DigiCert Global Root CA chain installed on their servers.
Please check your Server's Trusted Root Store and Intermediate
Certification Authorities store for the following certificates:
DigiCert_Global_Root_CA (Root)
Valid to: November 09,
2031
Serial:
08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A
DigiCert_SHA2_Secure_ServerCA (Intermediate)
Valid to: March 08,
2023
Serial:
01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91
If you do not have these certificates installed you can download them from the DigiCert, Inc. website
https://dl.cacerts.digicert.com/DigiCertGlobalRootCA.crt
https://dl.cacerts.digicert.com/DigiCertSHA2SecureServerCA.crt
Or the DigiCert SSL Root Chain can be requested from Workforce
Solutions Support at WorkforceSolutionsSupport@Equifax.com
Regards,
EWS Application Support
Equifax Workforce Solutions is currently performing maintenance on The Work Number. Users may experience service interruptions throughout the day. We apologize for any inconvenience this may cause.
On May 15th, 2018 we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints:
Production:
btwob2.talx.com
ofx2.talx.com
ofx3.talx.com
ofx4.talx.com
Lower Environments:
test.btwob.talx.com
test.ofx.talx.com
test.ofx2.talx.com
test.ofx4.talx.com
This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.
Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:
DigiCert_Global_Root_CA (Root)
Valid to: November 09, 2031
Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A
DigiCert_SHA2_Secure_ServerCA (Intermediate)
Valid to: March 08, 2023
Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91
If you do not have these certificates installed you can download them from the DigiCert, Inc. website
https://www.digicert.com/CACerts/DigiCertGlobalRootCA.crt
https://www.digicert.com/CACerts/DigiCertSHA2SecureServerCA.crt
Or the DigiCert SSL Root Chain can be requested from Workforce Solutions Support at WorkforceSolutionsSupport@Equifax.Com
Regards,
EWS Application Support
We are currently investigating a technical issue that impacts
Tax Form Management Open Financial Exchange (OFX). Users may be
experiencing intermittent issues when entering import codes. Teams are
actively working on a resolution.
We are currently investigating a technical issue that may
potentially impact Tax Form Management. An update will be posted as
more information becomes available.
You may be experiencing intermittent issues when accessing The Work Number. Teams are actively working on a resolution.
We are currently investigating a technical issue that may potentially impact the below applications:
Teams are actively working on a resolution.
We are currently investigating a technical issue that impacts The
Work Number application. An update will be posted as more information
becomes available.
Clients who use SAML to access Compliance Center, I-9 Management, and Tax Form Management may be experiencing issues when accessing their solutions if they have not yet installed a new Equifax encryption certificate. Please update your SAML configuration to use the new certificate.
