You may be experiencing issues accessing the Paperless Pay application. Teams have identified a resolution and will be performing maintenance activities on the Paperless Pay application from 12:30 PM CT to 1:00 PM CT. During this time frame, the Paperless Pay application will be unavailable. We will post an update when service is restored
Entries with tag .
As of 11:24 PM CST, the technical issue impacting Data Loading and Reporting has been resolved.
Performance has returned to normal levels and teams are continuing to monitor system performance.
Our technical teams are currently investigating an issue impacting data loading and reporting. Clients may be experiencing delays on file processing and viewing reports. Our teams are actively working to resolve this issue and an update will be posted when more information is available
Technical teams continue to work on the issue. We apologize for the inconvenience you may experience.
You may be experiencing intermittent issues with I-9 Management Teams are actively working on a resolution.
Equifax Workforce Solutions is experiencing production service impairment that began on Monday, September 10th 2018, 9:45 AM ET for the following applications:
-
ACA Management Solution
-
Compliance Center (including all services accessed through Compliance Center)
-
I-9 Management (all services)
-
Tax Form Management
-
Tax Credits and Incentives(TCI) Management (all solutions, including Work Opportunity Tax Credit (WOTC) Management)
-
The Work Number (EE/ER)
-
Paperless Pay
Equifax Workforce Solutions technical and management staff is working to correct the problem.
Thank you,
Equifax Workforce Solutions we will be updating the SSL certificates
for the following B2B, verifier, and TCI endpoints and the dates
indicated:
Lower Environments: 5/15/2018
test.btwob.talx.com
test.ofx.talx.com
test.ofx2.talx.com
test.ofx4.talx.com
Production: 5/24/2018
btwob2.talx.com
ofx2.talx.com
ofx3.talx.com
ofx4.talx.com
This
update involves renewing the certificates as well as changing our
Public Certificate Authority from Symantec/VeriSign to DigiCert. While
this change should not have any effect on currently issued Client
Certificates, it could affect the initial connection to the endpoint
(before client certificates are requested) if customers do not have
the DigiCert Global Root CA chain installed on their servers.
Please check your Server's Trusted Root Store and Intermediate
Certification Authorities store for the following certificates:
DigiCert_Global_Root_CA (Root)
Valid to: November 09,
2031
Serial:
08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A
DigiCert_SHA2_Secure_ServerCA (Intermediate)
Valid to: March 08,
2023
Serial:
01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91
If you do not have these certificates installed you can download them from the DigiCert, Inc. website
https://dl.cacerts.digicert.com/DigiCertGlobalRootCA.crt
https://dl.cacerts.digicert.com/DigiCertSHA2SecureServerCA.crt
Or the DigiCert SSL Root Chain can be requested from Workforce
Solutions Support at WorkforceSolutionsSupport@Equifax.com
Regards,
EWS Application Support
Clients who use SAML to access Compliance Center, I-9 Management, and Tax Form Management may be experiencing issues when accessing their solutions if they have not yet installed a new Equifax encryption certificate. Please update your SAML configuration to use the new certificate.
We are currently investigating a technical issue that may potentially impact Compliance Center, I-9 Management, and Tax Form Management. An update will be posted as more information becomes available.
The technical issue impacting the ACA Management Platform has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.
We are currently investigating a technical issue that may potentially impact your ACA Management Platform. An update will be posted as more information becomes available.