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Entries with tag scheduled maintenance times .

On May 15th, 2018 we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints:

 

Production:

btwob2.talx.com

ofx2.talx.com

ofx3.talx.com

ofx4.talx.com

 

Lower Environments:

test.btwob.talx.com

test.ofx.talx.com

test.ofx2.talx.com

test.ofx4.talx.com

 

This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.

 

Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:

 

DigiCert_Global_Root_CA (Root)

Valid to: November 09, 2031

Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A

 

DigiCert_SHA2_Secure_ServerCA (Intermediate)

Valid to: March 08, 2023

Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91

 

If you do not have these certificates installed you can download them from the DigiCert, Inc. website

 

https://www.digicert.com/CACerts/DigiCertGlobalRootCA.crt

https://www.digicert.com/CACerts/DigiCertSHA2SecureServerCA.crt

 

Or the DigiCert SSL Root Chain can be requested from Workforce Solutions Support at WorkforceSolutionsSupport@Equifax.Com

 

Regards,

EWS Application Support

As part of our ongoing commitment to performance, reliability and security, Equifax Workforce Solutions will be performing maintenance activities on Saturday, April 21st, 2018. The maintenance is scheduled to occur during non-business hours in order to cause the least interruption to services. As the maintenance may result in temporary service interruptions, if you experience such an issue, please try again after a few minutes. Maintenance is set to occur between 10:00pm Saturday and 6:00am Sunday Central time:

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Tuesday, April 10th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Electronic Paystubs & Employee Self Service (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Saturday, April 7th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • I-9 Management
  • Onboarding Services

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

Equifax Workforce Solutions will be performing overnight maintenance activities on Saturday, March 31, 2018, from 10:00 PM to 4:00 AM CT.  These maintenance activities will result in service interruptions for the following applications during this time:

 

  • Compliance Center (including all services accessed through Compliance Center)
  • I-9 Management (all services)
  • Instant Fulfillment Platform
  • Paperless Pay
  • Rapid Reporting
  • Spectrum
  • Tax Form Management
  • Unemployment Cost Management

On Saturday, March 24, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following will experience service interruptions from 2 PM until 10 PM Central Time:

 

  • Unemployment Cost Management (UCM)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

***UPDATE: The United States Citizenship and Immigration Services (USCIS) has postponed the maintenance activities scheduled for March 23 at 8 AM ET until March 26 at 8 AM ET. E-Verify will remain available during this timeframe. We will provide an update when the maintenance has been rescheduled***

 

We have been notified by the United States Citizenship and Immigration Services (USCIS) that the E-Verify system will be performing system enhancements from Friday, March 23 at 12 AM ET until Monday, March 26 at 8 AM ET. During this timeframe, E-Verify will be unavailable.

 

Equifax I-9 Management users will still be able to create E-Verify cases that will be queued and automatically submitted after the USCIS maintenance window has ended.

 

Thank you,

 

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On Friday, March 23, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following will experience service interruptions from 8 PM until 4 AM Central Time:

 

  • The Work Number

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Thursday, March 22nd, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8pm until 12am Central Time:

 

  • Tax Form & W-2 Management (Web & IVR)
  • W-2 Downloads through TAX Software

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

On Saturday, March 24th, 2018, Equifax Workforce Solutions will be performing maintenance and application promotion activities. The following may experience service interruptions from 8 pm until 12am Central Time:

 

  • I-9 Management
  • Onboarding Services

 

We apologize for any inconvenience this may cause, but it is necessary to ensure that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.

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