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Entries with tag service impairment .

As of 1:50 PM CST, the technical issue impacting Paperless Pay has been resolved. 

Performance has returned to normal levels and teams are continuing to monitor system performance.

**UPDATE** 1 PM CT: Our technical teams are actively working to restore service to the Paperless Pay application, but these maintenance activities are taking longer than anticipated to complete. We will post an update when service is restored.

 

10:30 AM CT: You may be experiencing issues accessing the Paperless Pay application. Teams have identified a resolution and will be performing maintenance activities on the Paperless Pay application from 12:30 PM CT to 1:00 PM CT. During this time frame, the Paperless Pay application will be unavailable

You may be experiencing issues accessing the Paperless Pay application. Teams have identified a resolution and will be performing maintenance activities on the Paperless Pay application from 12:30 PM CT to 1:00 PM CT. During this time frame, the Paperless Pay application will be unavailable. We will post an update when service is restored

As of 11:24 PM CST, the technical issue impacting Data Loading and Reporting has been resolved. 

Performance has returned to normal levels and teams are continuing to monitor system performance.

As of 1:19 PM CST, the technical issue impacting The Work Number has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

The maintenance activities have been completed for the following applications and service has been restored:

 

  • Compliance Center

  • I-9 Management

  • Onboarding Services

  • Tax Form Management

 

Performance has returned to normal levels and teams are continuing to monitor system performance.

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Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

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Currently, Equifax Workforce Solutions is performing emergency maintenance activities . The following may experience service interruptions.

 

  I-9 Management

  Onboarding Services

  Compliance Center

  Tax Form Management


We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

The technical issue impacting clients logging in to EWS applications has been resolved as of Saturday, January 12 at 3 PM CT. Performance has returned to normal levels and teams are continuing to monitor system performance.

With the partial U.S. government shutdown the E-Verify service will be interrupted. 
 
During the shutdown, the E-Verify system will not accept new cases to determine the eligibility of your employees to work in the United States.  However, our I-9 Management service will continue to maintain a record of cases to be submitted to E-Verify.  Once E-Verify is reinstated, the I-9 Management service submits applicable E-Verify cases. This means you and your team do not have to track the status of the shutdown or resubmit cases. After the E-Verify system is running again your team will need to monitor your E-Verify open cases to help ensure they are handling them in a timely manner once submitted.
 
Make sure your teams are aware of the shutdown, but that their current I-9 processes won’t need to change.  If you have questions, please contact your Account Manager or Workforce Solutions Support at 877-664-8778 or e-mail workforcesolutionssupport@equifax.com.
 

We have been notified by the United States Citizenship and Immigration Services (USCIS) that the E-Verify system is currently down and their team is working to identify and resolve the issue as soon as possible. I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team. For questions, you can call the Department of Homeland Security Customer Support line at 1-888-464-4218

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

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