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Entries with tag service impairment times .

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

The technical issue impacting I-9 Management has been resolved. Performance has returned to normal levels and teams are continuing to monitor system performance.

We are currently investigating a technical issue that may potentially impact clients using standard and custom reporting platforms in the I-9 Management application. An update will be posted as more information becomes available.

Equifax Workforce Solutions we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints and the dates indicated:
 
    Lower Environments: 5/15/2018
        test.btwob.talx.com
        test.ofx.talx.com
        test.ofx2.talx.com
        test.ofx4.talx.com

 

    Production: 5/24/2018
        btwob2.talx.com
        ofx2.talx.com
        ofx3.talx.com
        ofx4.talx.com
 
This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.
 
Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:
 
DigiCert_Global_Root_CA (Root)
Valid to: November 09, 2031
Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A
 
DigiCert_SHA2_Secure_ServerCA (Intermediate)
Valid to: March 08, 2023
Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91
 

If you do not have these certificates installed you can download them from the DigiCert, Inc. website

https://dl.cacerts.digicert.com/DigiCertGlobalRootCA.crt

https://dl.cacerts.digicert.com/DigiCertSHA2SecureServerCA.crt

Or the DigiCert SSL Root Chain can be requested from Workforce Solutions Support at WorkforceSolutionsSupport@Equifax.com 
 

 
Regards,
EWS Application Support

Equifax Workforce Solutions is currently performing maintenance on The Work Number. Users may experience service interruptions throughout the day. We apologize for any inconvenience this may cause.

On May 15th, 2018 we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints:

 

Production:

btwob2.talx.com

ofx2.talx.com

ofx3.talx.com

ofx4.talx.com

 

Lower Environments:

test.btwob.talx.com

test.ofx.talx.com

test.ofx2.talx.com

test.ofx4.talx.com

 

This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.

 

Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:

 

DigiCert_Global_Root_CA (Root)

Valid to: November 09, 2031

Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A

 

DigiCert_SHA2_Secure_ServerCA (Intermediate)

Valid to: March 08, 2023

Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91

 

If you do not have these certificates installed you can download them from the DigiCert, Inc. website

 

https://www.digicert.com/CACerts/DigiCertGlobalRootCA.crt

https://www.digicert.com/CACerts/DigiCertSHA2SecureServerCA.crt

 

Or the DigiCert SSL Root Chain can be requested from Workforce Solutions Support at WorkforceSolutionsSupport@Equifax.Com

 

Regards,

EWS Application Support


We are currently investigating a technical issue that impacts Tax Form Management Open Financial Exchange (OFX). Users may be experiencing intermittent issues when entering import codes. Teams are actively working on a resolution.


We are currently investigating a technical issue that may potentially impact Tax Form Management. An update will be posted as more information becomes available. 
 

You may be experiencing intermittent issues when accessing The Work Number. Teams are actively working on a resolution.

We are currently investigating a technical issue that may potentially impact the below applications: 

  • Compliance Center
  • I-9 Management
  • Paperless Pay
  • Tax Form Management
  • The Work Number

Teams are actively working on a resolution. 

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