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Entries with tag service impairment .

As you may be aware, this morning Workforce Solutions began experiencing system issues across multiple solutions. We sincerely regret the confusion and inconvenience this has caused.  Below is an update on system status as of 2 pm CST today:

• The login challenges have been resolved across all applications
• Tax Form Management is online
• All issues with image access within our application have been resolved
• Service has been restored to I-9 and Compliance Center


Again, we thank you for your patience as we worked on resolving the issues today.

As of 1pm CST:

  • The login challenges have been resolved across all applications

  • Tax Form Management remains offline while we complete remediation work

  • All issues with image access within our application have been resolved

  • Service has been restored to I-9 and Compliance Center

DHS’ E-Verify system is currently down.  The I-9 Management System is currently  unable to communicate with the E-Verify system.  At 7:00 AM CST, the E-Verify system became unavailable for I-9 Management to facilitate E-Verify transactions.  The E-Verify team is working to identify and resolve the issue as soon as possible.  I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team.  To find out the latest status, you can call the Department of Homeland Security at 1-800-741-5023 Option #1.

As of 12:30 pm CST: Technology teams are working in our CaseBuilder platform this afternoon. As a result some users may experience a temporary inability to access or view images in CaseBuilder until 4pm CST. We apologize for the inconvenience and appreciate your patience as we  improve system performance and user convenience.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On Wednesday, June 28th, 2017 at 1:00 PM CST, Equifax Workforce Solutions will be performing emergency maintenance activities . The following may experience service interruptions from 1:00 PM until 1:30 PM Central Time:

  • I-9 Management (Web & IVR)
  • Onboarding Services (Web & IVR)

 
We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you have come to expect.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may have experienced E-Verify transactions placed in queue due to an E-Verify communication issue with the I-9 Management service until approx. 2:15 PM CST. 
Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

DHS’ E-Verify system is currently down.  The I-9 Management System is currently  unable to communicate with the E-Verify system.  At 1:15 PM CST, the E-Verify system became unavailable for I-9 Management to facilitate E-Verify transactions.  The E-Verify team is working to identify and resolve the issue as soon as possible.  I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team.  To find out the latest status, you can call the Department of Homeland Security at 1-800-741-5023 Option #1.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may be experiencing login issues with the I9 and Compliance Center applications.  Teams are working to identify and resolve the issue as soon as possible.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may have experienced login issues with the Verify Job Systems (Verifyjob.com) service until approx. 11:17 CST on April 28,2017. 


Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On April 28, 2017 2:54 PM CST Equifax Workforce Solutions clients may be experiencing issues with the following service.

 

 Verify Job Systems ( Verifyjob.com)

 

Technical teams continue to work on the issue.  We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team

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