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Entries with tag service impairments times .

Technical teams have identified and corrected the issue with reports for the following applications:
 
  • I9
  • ePayroll
  • HRX
  • UC
  • W2 
 
We apologize for any issue this may have caused.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may experience issues trying to pull or view reports related to the following applications: The Work Number, I9, ePayroll, HRX, UC and W2. Support teams are working to resolve this issue as quickly as possible. No ETA is available at this time.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may have experienced intermittent login issue with the W2 and PPAY services from 10:50am until approx. 12:00 PM CST. 
Performance has returned to normal levels currently and teams are continuing to monitor system performance.
 
Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions is currently performing Emergency Maintenance activities that will affect the following applications:

  • Onboarding Services (Web & IVR)
  • I-9 Management (Web & IVR)
  • TCI
  • UCX
  • TWN Canada
  • Datavision
  • Social Services Verifications (Web & IVR)

 

We apologize for any inconvenience this may cause, but it is necessary to ensure
that Equifax Workforce Solutions continues to provide you the industry-leading services you
have come to expect.

Equifax Workforce Solutions clients may have experienced intermittent service issues on 5/2/2016 starting at 15:30 EDT with the following service:

 
•TWN (The Work Number) Web


 

Technical teams have identified and corrected the issue restoring services at 16:26  EDT.

 

We apologize for the inconvenience this may have caused.

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

Equifax Workforce Solutions internal and external clients may have experienced intermittent service issues with the following service below on 4/26/2016 starting at 6:30 EST

TWN (The Work Number) IVR

Technical teams have identified and corrected the issue restoring services at 9:30 ET.

We apologize for the inconvenience this may cause

Equifax Workforce Solutions applications have returned to full performance.

Technical teams have corrected the issue.  We apologize for the inconvenience you be may be experiencing.
 

Thank you,

Equifax Workforce Solutions Operations Team
 St. Louis, MO 63146

We experienced  issues with phone systems begining at 3:08pm for Workforce Solutions Support and Employee Service Center.  You may have experienced extended wait times.  Technical teams worked to resolve the issue ending at 4:26pm.

As of 10:12 AM  CST, The Equifax Workforce Solutions apps returned to full performance. The service below is no longer impacted:

  I-9

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

As of 3:44 PM CST Equifax Workforce Solutions returned to full performance.

 

Affected applications were:

• W2 / 1095 IVR applications.

 

Technical teams have corrected the issue with the application.  We apologize for any inconvenience you you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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