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Entries with tag service impairments .

We experienced  issues with phone systems begining at 3:08pm for Workforce Solutions Support and Employee Service Center.  You may have experienced extended wait times.  Technical teams worked to resolve the issue ending at 4:26pm.

As of 10:12 AM  CST, The Equifax Workforce Solutions apps returned to full performance. The service below is no longer impacted:

  I-9

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

As of 3:44 PM CST Equifax Workforce Solutions returned to full performance.

 

Affected applications were:

• W2 / 1095 IVR applications.

 

Technical teams have corrected the issue with the application.  We apologize for any inconvenience you you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions Service Restoration Notice for 1/28/2016


As of 5:01 PM  CST, The Equifax Workforce Solutions apps returned to full performance.The services below are no longer impacted. Affected applications were:

HRX

TCI

UC

EPAY

 

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may be  experiencing issues accessing the following apps starting at 3PM

Affected applications are:


HRX

UC

TCI

EPAY
 

Technical teams have are working to identify and correct the issue.  We apologize for the inconvenience you be may be experiencing.
 

Thank you,

Equifax Workforce Solutions Operations Team
 St. Louis, MO 63146

As of 17:56 PM  CST, The Equifax Workforce Solutions Service Centers returned to full performance.


The services below are no longer impacted


Affected applications were:


• I-9 Management Reports

 

Technical teams have corrected the issue with I9 Legacy Reports.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

 

 

Equifax Workforce Solutions clients may be  experiencing issues accessing I9 Legacy Reports starting on January 11th at 10:36 AM CST.

Affected applications are:


• I-9 Management Reports

 

Technical teams have are working to identify and correct the issue.  We apologize for the inconvenience you be may be experiencing.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may have experienced issues contacting call centers between 8am and 1pm Central time on December 14th.  

Technical teams worked to identify and correct the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may have experienced issues accessing some applications on November 3rd starting at 6:36PM ending November 4th at 8:39AM.

Affected applications were:

 
•I-9 Management (Web & IVR)

 

Technical teams have worked to identify and correct the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On October 28, 2015 between 8:44am and 12:21pm,  Equifax Workforce Solutions Business to Business clients may have experienced issues accessing some applications.  Affected applications were:

 
• Verification Services
 

Technical teams were able to identify and correct the issue.  We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

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