Blogs

Entries with tag service impairments .

As of 3:44 PM CST Equifax Workforce Solutions returned to full performance.

 

Affected applications were:

• W2 / 1095 IVR applications.

 

Technical teams have corrected the issue with the application.  We apologize for any inconvenience you you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions Service Restoration Notice for 1/28/2016


As of 5:01 PM  CST, The Equifax Workforce Solutions apps returned to full performance.The services below are no longer impacted. Affected applications were:

HRX

TCI

UC

EPAY

 

Technical teams have corrected the issue.  We apologize for the inconvenience you may have experienced.
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may be  experiencing issues accessing the following apps starting at 3PM

Affected applications are:


HRX

UC

TCI

EPAY
 

Technical teams have are working to identify and correct the issue.  We apologize for the inconvenience you be may be experiencing.
 

Thank you,

Equifax Workforce Solutions Operations Team
 St. Louis, MO 63146

As of 17:56 PM  CST, The Equifax Workforce Solutions Service Centers returned to full performance.


The services below are no longer impacted


Affected applications were:


• I-9 Management Reports

 

Technical teams have corrected the issue with I9 Legacy Reports.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

 

 

 

Equifax Workforce Solutions clients may be  experiencing issues accessing I9 Legacy Reports starting on January 11th at 10:36 AM CST.

Affected applications are:


• I-9 Management Reports

 

Technical teams have are working to identify and correct the issue.  We apologize for the inconvenience you be may be experiencing.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may have experienced issues contacting call centers between 8am and 1pm Central time on December 14th.  

Technical teams worked to identify and correct the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may have experienced issues accessing some applications on November 3rd starting at 6:36PM ending November 4th at 8:39AM.

Affected applications were:

 
•I-9 Management (Web & IVR)

 

Technical teams have worked to identify and correct the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On October 28, 2015 between 8:44am and 12:21pm,  Equifax Workforce Solutions Business to Business clients may have experienced issues accessing some applications.  Affected applications were:

 
• Verification Services
 

Technical teams were able to identify and correct the issue.  We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Between October 15, 2015 and October 23, 2015, Equifax Workforce Solutions clients may have experienced issues accessing Knowledge Base from I9 Management and The Work Number applications.

 

Technical teams worked with the vendor to get the issue resolved.   We apologize for any inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

September 30, 2015 Equifax Workforce Solutions clients may be experiencing issue accessing sites when using IE7 and IE8.  Customers should use a different browser to access the sites.

 

TheWorkNumber.com

Paperless Pay

 

Technical teams continue to work on the issue.  We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

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