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Entries with tag service impairments times .

Between September 9th, 2015  11:00pm and September 10th, 2015 11:40am central time, Equifax Workforce Solutions clients may have experienced issues with the following application:

 

Onboarding Services (Web)

 

Technical teams were able to correct the issue.  We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team 

August 28, 2015 between 7:15am and 8:35am central time, Equifax Workforce Solutions clients experienced intermittent issues with the following application.

 

I-9 Management

 

Technical teams were able to correct the issue.

 

We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Starting on 8/27/2015, Equifax Workforce Solutions clients experienced issues accessing UC WEBMANAGER, CASEBUILDER and Taxmanager

Technical teams were able to restore service at 9:08am Central time.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146


 

 

August 19, 2015 between 4:09pm and 4:48pm central time, Equifax Workforce Solutions clients experienced issues when saving or accessing documents in the systems below.

 

I-9 Management

Unemployment Tax Services CaseBuilder

 

Technical teams worked with the vendor to correct the issue as soon as possible. 

 

We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Starting on 8/1/2015 and ending 8/3/2015, Equifax Workforce Solutions clients experienced issues accessing Knowledge Base from I9 Management and The Work Number applications.

 

Technical teams worked with the vendor to correct the issue as soon as possible. 

 

We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

Equifax Workforce Solutions clients may be currently experiencing intermittent service issues at this time with the iW4 module accessed by employees through Compliance Center.  

Please be assured that technical teams are aware and are working to correct the problem as quickly as possible.

 

We apologize for the inconvenience you may have experienced.

 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146

On 7/13/2015 Equifax Workforce Solutions experienced issues affecting our File Transfer services (FTP).  As of 2:00pm CDT technical teams were able to resolve the issue.


We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions internal and external clients may have been expereincing intermittent service issues with the following applications below between 8:00am and 11:30am central time.   

 

UC Pinnacle

UC Casebuilder

 

Technical teams have resolved the issue.

We apologize for the inconvenience this may have caused.

 

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions is experiencing intermittent issues affecting the ability of call center agents to receive calls.  Technical teams are working on the issue. 


We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

On June 5, 2015, Equifax Workforce Solutions experienced application issues with the I9 and Onboarding applications between 1:41pm CST to 3:45pm CST.  Technical teams were able to resolve the issue.

We apologize for the inconvenience.

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

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