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Equifax Workforce Solutions is currently performing maintenance on The Work Number. Users may experience service interruptions throughout the day. We apologize for any inconvenience this may cause.

On May 15th, 2018 we will be updating the SSL certificates for the following B2B, verifier, and TCI endpoints:

 

Production:

btwob2.talx.com

ofx2.talx.com

ofx3.talx.com

ofx4.talx.com

 

Lower Environments:

test.btwob.talx.com

test.ofx.talx.com

test.ofx2.talx.com

test.ofx4.talx.com

 

Development

qa2.btwob.talx.com

qa2.btwob2.talx.com

qa2.ofx.talx.com

qa2.ofx2.talx.com

qa2.ofx3.talx.com

qa2.ofx4.talx.com

qa1.btwob.talx.com

qa1.ofx.talx.com

qa1.ofx2.talx.com

qa1.ofx3.talx.com

qa1.ofx4.talx.com

 

This update involves renewing the certificates as well as changing our Public Certificate Authority from Symantec/VeriSign to DigiCert. While this change should not have any effect on currently issued Client Certificates, it could affect the initial connection to the endpoint (before client certificates are requested) if customers do not have the DigiCert Global Root CA chain installed on their servers.

 

Please check your Server's Trusted Root Store and Intermediate Certification Authorities store for the following certificates:

 

DigiCert_Global_Root_CA (Root)

Valid to: November 09, 2031

Serial: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A

 

DigiCert_SHA2_Secure_ServerCA (Intermediate)

Valid to: March 08, 2023

Serial: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91

 

If you do not have these certificates installed you can download them from the DigiCert, Inc. website

 

https://www.digicert.com/CACerts/DigiCertGlobalRootCA.crt

https://www.digicert.com/CACerts/DigiCertSHA2SecureServerCA.crt

 

Or contact your EWS Account Manager and request the DigiCert SSL Root Chain.

 

Regards,

EWS Application Support


We are currently investigating a technical issue that impacts Tax Form Management Open Financial Exchange (OFX). Users may be experiencing intermittent issues when entering import codes. Teams are actively working on a resolution.


We are currently investigating a technical issue that may potentially impact Tax Form Management. An update will be posted as more information becomes available. 
 

You may be experiencing intermittent issues when accessing The Work Number. Teams are actively working on a resolution.

We are currently investigating a technical issue that may potentially impact the below applications: 

  • Compliance Center
  • I-9 Management
  • Paperless Pay
  • Tax Form Management
  • The Work Number

Teams are actively working on a resolution. 

We are currently investigating a technical issue that impacts The Work Number application.  An update will be posted as more information becomes available.

 

Clients who use SAML to access Compliance Center, I-9 Management, and Tax Form Management may be experiencing issues when accessing their solutions if they have not yet installed a new Equifax encryption certificate.  Please update your SAML configuration to use the new certificate. 

We are currently investigating a technical issue that may potentially impact Compliance Center, I-9 Management, and Tax Form Management.  An update will be posted as more information becomes available. 

We are currently investigating a technical issue that may potentially impact external customers accessing The Work Number reports via ePort. An update will be posted as more information becomes available.

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