You may be experiencing issues logging in to the following Equifax Workforce Solutions applications:

• Compliance Center
• I-9 Management
• Onboarding Services
• Tax Form Management
• The Work Number

 

Teams are actively working on a resolution. An update will be posted when service is restored.

As you may be aware, this morning Workforce Solutions began experiencing system issues across multiple solutions. We sincerely regret the confusion and inconvenience this has caused.  Below is an update on system status as of 2 pm CST today:

• The login challenges have been resolved across all applications
• Tax Form Management is online
• All issues with image access within our application have been resolved
• Service has been restored to I-9 and Compliance Center

Again, we thank you for your patience as we worked on resolving the issues today.

As of 1pm CST:

• The login challenges have been resolved across all applications

• Tax Form Management remains offline while we complete remediation work

• All issues with image access within our application have been resolved

• Service has been restored to I-9 and Compliance Center

Equifax Workforce Solutions clients may  be experiencing issues with the following services:

 

1. Paperless Pay
2. Tax Form Management
3. I9 Express
4. TWN
5. UCM
6. TCI
7. Compliance Center
8. Spectrum - Manual Verifications

Technical teams continue to work on the issue. We apologize for the inconvenience you may experience.

 

Thank you,

Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

 

As of 1:45am cst Equifax Workforce Solutions technical teams have been able to restore the following services: 

 

1. Paperless Pay
2. W2 Express
3. UCM
4. TCI
5. HireXpress
6. Spectrum - Manual Verifications

 

Technical teams will continue to monitor these services.  We apologize for any inconvenience you may have experienced.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Equifax Workforce Solutions clients may still be experiencing issues with the following services:

 

1. Paperless Pay
2. W2 Express
3. UCM
4. TCI
5. HireXpress
6. Spectrum - Manual Verifications

Technical teams continue to work on the issue.  We apologize for the inconvenience you may experience.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

Some clients may be experiencing issues with the following services:

 

• Paperless Pay
• W2 Express
• UCM
• HireXpress
• Spectrum - Manual Verifications

 

 Teams are working to identify and resolve the issue as soon as possible.

 

Thank you,
 
Equifax Workforce Solutions Operations Team
St. Louis, MO 63146

DHS’ E-Verify system is currently down.  The I-9 Management System is currently  unable to communicate with the E-Verify system.  At 7:00 AM CST, the E-Verify system became unavailable for I-9 Management to facilitate E-Verify transactions.  The E-Verify team is working to identify and resolve the issue as soon as possible.  I-9 Management is active and will continue to queue E-Verify transactions until the issue has been resolved by the E-Verify team.  To find out the latest status, you can call the Department of Homeland Security at 1-800-741-5023 Option #1.

Due to technical issues, the I-9 and Compliance Center platforms are being taken offline this afternoon and will not be available between 2:30 and 3:00 pm CST today (Wednesday, July 26, 2017).  We sincerely regret the inconvenience and disruption to your business, but have made the decision to bring our platforms offline in order to most efficiently correct a recurring software issue that is impacting a subset of clients.

As of 11:15am cst Equifax Workforce Solutions technical teams have been able to restore the following services below 

 

• Unemployment Case Management 

 

We apologize for the inconvenience this has caused.
 
 

Thank you,

Equifax Workforce Solutions Operations Team

St. Louis, MO 63146